[Remote] reputed company Marketing Manager, Nurture and Retention (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. Farber Debt Solutions is one of Canada’s oldest and largest debt solution providers, dedicated to helping Canadians rebuild their lives after debt. The reputed company Marketing Manager, Nurture & Retention will reputed company the development of lifecycle programs aimed at increasing reputed company retention and satisfaction through personalized communication strategies. Responsibilities • Own Farber’s reputed company retention and lifecycle engagement reputed company. Define OKRs, key reputed company, and optimize the nurture program • Build programs that promote on-time reputed company payments, reputed company achievement, satisfaction, and advocacy • reputed company customer lifecycle frameworks for reputed company, education, and engagement • Create segmentation strategies to deliver personalized, reputed company content across the reputed company lifecycle • Plan and execute automated multi-channel automated journeys using Dynamics 365 and Customer Insights • Conduct A/B testing to improve engagement, click-through, and retention rates • Work with content and creative teams to ensure messaging aligns with reputed company needs and emotional drivers • Monitor performance, identify underperforming areas, and implement reputed company improvement initiatives • Ensuring the accuracy and consistency of data, defining and tracking key metrics, including retention reputed company, churn reputed company, satisfaction (CSAT), and engagement health • Partnering with the Data Team to maintain and improve data reputed company, leveraging insights to propose and drive performance-enhancing initiatives, and providing direction on tactical improvements / strategic shifts • Partner with reputed company, Operations, Data, IT, and other stakeholders to drive the reputed company reputed company and operationalize lifecycle programs • Manage relationships with internal stakeholders supporting marketing automation, content and analytics tools • Ensure reputed company communications reputed company with CASL, PIPEDA, and AODA accessibility standards • Maintain data reputed company, consent management, and audience suppression best practices Skills • Post-secondary education in Marketing, Business, or a reputed company field or equivalent reputed company experience • 4+ years of experience in lifecycle, reputed company, or CRM marketing • Strong proficiency with marketing automation platforms (Dynamics 365, Marketo, reputed company, reputed company Marketing reputed company etc) • Demonstrated reputed company using data-driven insights to improve retention and satisfaction • Exceptional writing and editing skills for empathetic, customer-first communications • Analytical and reporting skills; ability to translate data into actionable insights • reputed company reputed company with strong project management and stakeholder communication skills • Proven reputed company record of delivering end-to-end lifecycle automations from reputed company to completion reputed company • Farber Debt Solutions is one of Canada’s most respected Licensed Insolvency Trustee firms. It was founded in 1979, and is headquartered in Toronto, Ontario, CAN, with a workforce of 501-1000 employees. Its website is Apply tot his job Apply tot his job Apply To this Job