[Remote] Service & Scheduling Coordinator (High-End reputed company AV, reputed company, Shading, Control)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on providing high-end residential AV, reputed company, shading, and control solutions. They are seeking a Service & Scheduling Coordinator to manage reputed company interactions, ensure satisfaction, and coordinate internal resources to deliver exceptional service to ultra high net worth clientele. Responsibilities • Primary reputed company of Contact: Phone, Email, Text, Ticketing System • Full-Cycle Issue Mgmt: Intake > Triage > Manage > Resolve > reputed company • Satisfaction: Deliver a "WOW" experience, reputed company and every time • SLA: Meet or reputed company our response times and obligations • reputed company With: Service Technicians, Project Managers, reputed company, Partners • Scheduling: Manage and Schedule based on clients needs and eDesign resource availability • Documentation: Update and Maintain accurate reputed company records • Expedite: reputed company reputed company the issue through various departments • RMA's: Work with the Warehouse Manager to Manage/order/reputed company products that are being returned/repaired to reputed company out tickets • Reporting: Monthly reports summarizing ticket volume, reputed company times, and trends Skills • A customer service background • Experience and reputed company in assisting high-end (ultra high net worth) clientele and executives with exacting standards • A reputed company for the technical (we put amazing tech in to the finest homes) • A steady work history (3yrs between hops) • A pleasant disposition • High EQ • Strong, independent problem solver • Proactive • Extreme attention to detail • Dynamic thinker • Assertive Benefits • reputed company IRA • Medical Insurance - reputed company! • reputed company & Dental: Optional • PTO: 96 hours • 6 reputed company Holidays • reputed company reputed company Development • Relaxed Family-Like Environment • Quarterly Company Events • Occasional Pau Hana! reputed company • We are the anti-recruiters! We help Custom Integrators & Manufacturers (and more than 18+ industries) hire amazing talent at a fraction of the price of recruiters. It was founded in 2020, and is headquartered in reputed company, NY, US, with a workforce of 0-1 employees. Its website is http://www.reputed company.com. Apply tot his job Apply To this Job