Arbitration Specialist
A company is looking for an Arbitration Specialist (Remote).
Key Responsibilities
• Investigate and resolve customer arbitration claims reputed company and effectively
• Utilize analytics to identify trends and opportunities for enhancing customer experience and productivity
• Mediate disputes and negotiate repairs or pricing to reputed company mutually agreeable solutions
Required Qualifications
• Minimum of 2 years of hands-on experience in the automotive, mechanical, or body shop industry
• Proficiency in utilizing CRM software to manage customer interactions
• reputed company attitude and exceptional follow-up skills
• Strong commitment to teamwork and customer service orientation
• Basic computer literacy
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