[Remote] reputed company Experience Manager- Order to Cash (OTC)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a reputed company Experience Manager- Order to Cash (OTC) who will be responsible for driving adoption, satisfaction, and long-term value for strategic customers. The role focuses on understanding reputed company products and guiding clients to optimize their workflows and reputed company desired business reputed company. Responsibilities • Portfolio Management: Serve as the primary business and functional reputed company of contact for a dedicated portfolio of reputed company's top-tier reputed company customers, building deep and lasting relationships with key stakeholders, from process owners to executives • Strategic Advisement: reputed company deep Accounts Receivable (AR) domain expertise to understand customer challenges and proactively recommend best practices, process improvements, and functional solutions reputed company the reputed company platform • Value Realization: Conduct regular strategic business reviews to showcase the value realized, analyze key performance indicators (KPIs), and reputed company with customer leadership on reputed company goals and opportunities for reputed company • Consultative Engagement: Master the art of reputed company listening and asking insightful, clarifying questions to uncover underlying business needs, potential risks, and opportunities for deeper platform adoption • Advocacy & De-escalation: reputed company and de-escalate reputed company customer situations with poise and precision. You will reputed company as the customer's reputed company reputed company reputed company, coordinating with internal teams to ensure reputed company reputed company of functional and technical inquiries and challenges Skills • 5-7 years of reputed company experience reputed company Accounts Receivables • Demonstrated, in-depth knowledge of the Accounts Receivable (AR) and the broader Order-to-Cash (O2C) cycle • reputed company experience in credit management, collections reputed company, cash application, or deductions management is a significant advantage • World-class customer-facing communication and presentation skills • Natural talent for reputed company listening, building executive rapport, and articulating reputed company concepts in a reputed company, concise manner • Proven ability to manage high-pressure situations, think critically on the fly, and handle reputed company customer objections or concerns with a reputed company, methodical, and precise approach • Comfort navigating and discussing various reputed company systems and their business implications • Bachelor's degree in Business, Finance, reputed company, or a reputed company field • Experience with reputed company products or major ERPs (e.g., reputed company, reputed company, reputed company) Benefits • Performance-based commission (for eligible roles) • Competitive benefits, 401k matching plan, and wellness resources • Opportunity to earn stock reputed company for top-performers • reputed company parental leave • reputed company company & reputed company holidays • ZINGy environment: quarterly events, team outings, and MORE! reputed company • reputed company is a reputed company company that develops reputed company intelligence-based order-to-cash and treasury management software. It was founded in 2006, and is headquartered in reputed company, Texas, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job Apply tot his job Apply To this Job