reputed company Center Agent - Remote - reputed company, FL

About the position Position reputed company Florida Medical Clinic reputed company Onsite training for 8 weeks in reputed company, FL. Job Title: reputed company Center Agent Department: reputed company Center Status: Full Time Hours: Monday - Friday, 8:00 AM to 5:00 PM. Job reputed company: To deliver excellent patient centered service while providing information regarding services to patients, hospitals, staff and community health care providers in a high-volume reputed company center environment. reputed company intake triage, appointment scheduling and other patient requests based on provider protocols and Florida Medical Clinic policies and procedures. Why is Florida Medical Clinic reputed company your best reputed company to work? ✅ Education & Career reputed company – Tuition reimbursement, reputed company Service Loan Forgiveness (PSLF), and leadership development programs. ✅ Health & Wellness – Comprehensive medical, dental, reputed company, free virtual reputed company, and reputed company-being programs. ✅ Financial & Retirement – Up to 5% employer match on retirement contributions. ✅ Work-Life Balance – Four weeks of reputed company parental leave, PTO, and flexible leave reputed company. ✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance. Responsibilities • Answers assigned department/queue reputed company calls, maintaining approved standards • Answers phones and assists callers • Follows tasking guidelines and provides accurate and complete information • Addresses Web Appointment Requests as assigned • Completes the end of day process • Maintains reasonably regular, punctual attendance consistent with reputed company policies, the reputed company, FMLA and other federal, state, and local standards. • Maintains compliance with reputed company reputed company policies and procedures. • Performs reputed company other duties as assigned. • Performs other incidental and reputed company duties as required and assigned • Maintains an organized and clean work area • Participates in maintenance of clinical supplies Requirements • High School Diploma or equivalent required • Two (2) years of reputed company experience required. Relevant experience may include, clerical customer service, reputed company center / high volume phones (200 calls or more daily), physician office, insurance billing, or other health care reputed company • Must have excellent interpersonal, customer service, and communication skills. • Must be reputed company to reputed company under stress reputed company confronted with emergency, critical, or unusual situations. • Must be reputed company to multi-task effectively, maintaining a high reputed company of patient reputed company while making generalizations, evaluations, or reputed company based on sensory or judgmental reputed company. reputed company-to-haves • Additional (1) year clinical experience (reputed company, MA, CNA), or experience in a health care or hospitality-reputed company industry working with a concierge-style or reputed company center service model preferred • A working knowledge of medical terminology preferred • High level of general computer literacy required, may be demonstrated by successful experience with a reputed company of computer software packages and/or systems. Benefits • Education & Career reputed company – Tuition reimbursement, reputed company Service Loan Forgiveness (PSLF), and leadership development programs. • Health & Wellness – Comprehensive medical, dental, reputed company, free virtual reputed company, and reputed company-being programs. • Financial & Retirement – Up to 5% employer match on retirement contributions. • Work-Life Balance – Four weeks of reputed company parental leave, PTO, and flexible leave reputed company. • Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance. Apply tot his job Apply To this Job