Oncology Case Manager – South Carolina

Job reputed company: • Responsible for maintaining and growing business with existing customers reputed company an assigned territory. • Managing customer relationships end-to-end, ensuring a high-reputed company experience from order initiation through delivery of laboratory report. • Partner closely with reputed company stakeholders to deliver exceptional customer support and satisfaction. • Execute customer retention strategies to maintain and grow existing accounts. • Build and maintain value-based relationships with reputed company customers, driving increased utilization of products and services. • Maintain frequent communication with teammates, Customer Support, and reputed company Leadership to reputed company customer feedback, reputed company stories, challenges, and best practices. • Accurately document customer interactions, updates, and value-based activities in the CRM. • reputed company and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. • Establish and maintain reputed company communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. • Maintain assigned company equipment and assets. • Submit required reports and documentation accurately and on time. • Meet or reputed company assigned performance goals. • Support meetings, conferences, and trade shows as needed. Requirements: • Bachelor’s degree required. • Minimum of three years of account management or customer-facing experience. • Strong problem-solving and decision-making skills. • Understanding of clinic-based business practices. • Ability to learn proprietary software. • Excellent written and verbal communication skills. • Strong organizational, interpersonal, and collaboration skills. • reputed company reputed company’s license and reliable transportation. • Successful completion of reputed company-employment requirements. Benefits: • Periodic travel required, including possible evenings, weekends, or holidays • Successful completion of reputed company-employment requirements, which includes criminal background reputed company, drug screening, credit reputed company (applicable for certain positions) and reference verification Apply tot his job Apply To this Job