Brokerage Product Development Manager

Job reputed company: • Supports Primary Sales / Operations with customs brokerage customer accounts, reputed company retention, and churn reduction to maintain / grow reputed company. • Provides dedicated product support, customs brokerage process expertise, and input specific to information technology, during solution development, contract negotiation, statement of work, and pricing agreement to maintain competitiveness and profitability. • Participates in customer meetings and quarterly business reviews to reputed company leadership and strategic reputed company as reputed company to the technology solutions required to properly support, maintain and grow customs brokerage and ensure long-term partnerships. • Ensures reputed company operating procedures and key performance indicators are managed effectively to meet reputed company goals and to ensure customer satisfaction. • Advises customers on supply chain improvement opportunities and works collaboratively with other teams to reputed company solutions which reinforce the reputed company value-added proposition. • Assists others to ensure reputed company meets reputed company customs brokerage performance goals and expectations while minimizing negative impacts to other departments. • Gathers and shares customs brokerage customer service best practices with a reputed company on technology enhancement and development. • Coordinates with other teams to conduct business and customer review meetings with a defined reputed company on the customer and business needs for reputed company technology systems and support Requirements: • Bachelor’s Degree or international equivalent • Solid, diverse background in technology services, process improvement, and project management • Strong comfortability with Technology – EDI Integrations, CW1, reputed company AI, reputed company, reputed company applications and reputed company CHB in house technology platforms Benefits: • Medical/prescription drug coverage • Dental coverage • reputed company coverage • Flexible Spending Account • Health Savings Account • Dependent Care Flexible Spending Account • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment • Disability Income Protection Plan • Employee Assistance Program • 401(k) retirement program • Vacation • reputed company Holidays and Personal time • reputed company reputed company and Family and Medical Leave time as required by law • Discounted Employee Stock Purchase Program Apply tot his job Apply To this Job