Remote Solutions Engineering Director
About the position
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Solutions Engineer - REMOTE. In this strategic role, you will drive the development and scaling of a global Solutions Engineering team. Your leadership will guide technical customer journeys, ensuring exceptional service from initial demos to post-sales success. With a focus on operational excellence, you will collaborate with cross-functional teams, translating customer needs into actionable solutions. This position offers a unique opportunity to make a significant impact in a fast-paced, innovative environment.
Responsibilities
• Build, lead, and scale a global team of high-impact Solutions Engineers.
• Define clear career paths and performance metrics for team members.
• Inspire a culture of self-learning and knowledge sharing.
• Establish onboarding and certification programs to enhance team effectiveness.
• Own technical discovery, solution design, and onboarding for enterprise clients.
• Translate customer requirements into actionable project requirements.
• Partner with Sales, Product, and Customer Success teams to execute go-to-market strategies.
• Support strategic sales initiatives and complex solution designs.
• Create best-in-class demo frameworks and technical assets.
Requirements
• 10+ years of experience in senior technical pre-sales or solutions engineering.
• Proven track record in building and leading high-growth Solution Engineering teams.
• Bachelor's degree in a technical discipline such as Computer Science or IT.
• Strong understanding of networking fundamentals and technical solutions.
• Experience with Linux, APIs, and programming languages, preferably Python.
• Excellent communication skills for conveying technical concepts to varied audiences.
• Customer-first mindset with strong problem-solving abilities.
• Ability to thrive in fast-paced, ambiguous environments.
Nice-to-haves
• Relevant industry certifications are a plus.
Benefits
• Competitive salary with performance incentives.
• Equity opportunities to share in the company's success.
• State-of-the-art tools and technology to enhance productivity.
• Remote-first work culture with flexibility to choose your workspace.
• Health benefits including medical, dental, and vision coverage.
• Generous paid time off and holidays.
• 401(k) plan with employer matching.
• Support for home office setup to ensure productive work environment.
• Paid parental leave for growing families.
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