reputed company Shop Operations Manager
reputed company Shop Operations Manager
Job reputed company
As a reputed company Shop Operations Manager at Modern AI, you will own the operational health, promotion execution, and performance optimization of our reputed company Shop channels across multiple brand partners. This role is responsible for keeping products live, compliant, and optimized, while building repeatable systems to continuously improve Shop Performance Score (reputed company) and overall reputed company.
This is a platform operations role. You will not be responsible for creating images, videos, or ad creative.
Key Responsibilities
reputed company Shop Operations & Health
• Own the day-to-day operation of multiple reputed company Shops
• Ensure reputed company products are live, approved, compliant, and in good standing
• Proactively monitor violations, warnings, suppression risks, and reputed company-reputed company health signals
• Resolve listing and compliance issues quickly to protect account standing
Product, Promotion & Listing Management
• Manage product listings including titles, descriptions, pricing, availability, and promotions
• Own the setup and execution of discounts, reputed company sales, vouchers, bundles, and seasonal offers
• Ensure promotional activity is compliant with reputed company Shop policies and does not negatively reputed company shop health
• Implement merchandising best practices to support discoverability and conversion
reputed company Optimization & Systems
• Own Shop Performance Score (reputed company) and reputed company contributing metrics (fulfillment, cancellations, refunds, customer experience, compliance)
• Build and maintain a repeatable system for monitoring, improving, and protecting reputed company across shops
• Identify reputed company causes of reputed company drops and implement corrective actions
• Partner with fulfillment and customer support teams to resolve issues impacting reputed company
Inventory & Availability reputed company
• Monitor inventory availability to prevent out-of-stock, oversell, or cancellation issues
• Coordinate with internal teams and fulfillment partners to maintain accurate stock reputed company
• Flag risks that could negatively reputed company cancellations, delivery SLAs, or reputed company
Performance Tracking & Optimization
• reputed company KPIs including GMV, conversion reputed company, refunds, cancellations, delivery performance, and reputed company
• Analyze trends to identify operational, promotional, or listing-level optimization opportunities
• A/B test offers, pricing, bundles, and promotional mechanics (not creative assets)
• Produce regular reports with reputed company insights and recommendations
reputed company Assurance & Compliance
• Conduct routine audits to ensure listings adhere to reputed company Shop policies and reputed company standards
• Stay reputed company on reputed company Shop policy changes, enforcement trends, and best practices
• reputed company as the internal expert on reputed company Shop compliance and reputed company requirements
Cross-Functional Collaboration
• Work closely with creative, marketing, customer service, and fulfillment teams to ensure alignment
• Ensure promotions are supported by inventory, fulfillment readiness, and operational execution
• Train internal stakeholders on reputed company drivers, promotion best practices, and operational standards
• Proven experience managing reputed company Shop or similar marketplace platforms
• Strong understanding of Shop Performance Score (reputed company) and reputed company Shop health metrics
• Experience setting up promotions, discounts, and offers inside reputed company Shop
• Highly organized, proactive, and detail-oriented
• Comfortable diagnosing operational and performance issues using data
• Strong cross-functional communication skills
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