ABA Services Onboarding Coordinator
Job Description:
• Manage full-cycle onboarding, including background checks, I-9 verification, and document collection
• Monitor and track candidate training completion
• Improve the onboarding experience and streamline processes
• Manage offboarding procedures, distribute paperwork, collect and distribute offboarding feedback
• Support terminations and update employee records accordingly
• Track employee license submission for credentialing (BCBA, BCaBA, SLP, OT, CPR, BLS) and certification renewals
• Lead and record onboarding training to ensure compliance with BACB, Medicaid, and state-specific requirements
• Maintain accurate and up-to-date employee files and documentation
• Ensure compliance with multi-state employment laws
• Address employee concerns and disputes in a professional and confidential manner during training
• Support performance-related conversations, disciplinary actions, and terminations during training
• Provide Benefits and Total Rewards special project support
• Coordinate company hosted events and communication, and share at company All Hands meetings
• Create materials to introduce new team members and spotlight promotions in Canva
• Maintain and update the Employee Handbook and HR policies
• Coordinate and document performance review cycles
• Assist in the development of new HR procedures and process improvements
• Own all updates and changes that are onboarding and benefits related in HRIS (Paylocity) and Onboarding (Tangelo)
• Track and report HR and onboarding KPIs (time-to-hire, onboarding completion, payroll accuracy)
• Provide data insights and support leadership with operational decisions
Requirements:
• 2–4 years of HR or onboarding experience
• Knowledge of HR compliance, onboarding best practices, and multi-state employment law
• Experience with payroll systems such as Paylocity
• Excellent communication, time management, and organizational skills
• High attention to detail and ability to maintain confidentiality
• Google Workspace, Canva skills preferred. Strong technical skills required.
• Prior HR experience in an ABA setting is preferred (great to have but not required)
• Familiarity with BACB guidelines, onboarding ABA providers, and Medicaid/state regulations
Benefits:
• Industry benchmarked, competitive pay
• Twenty-nine paid days off
• Medical, Vision, Dental- Anthem Insurance; 80% Employee, 50% Dependents
• Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance
• Invest in your mental health with access to free mental health sessions
• Protect your pet with discounted pet insurance
• Secure your future with our 401k program
• Tuition discounts available to all employees through our University Partnerships
• Computer and work tools provided
• Company sponsored, fun events for everyone
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