Experienced Remote Data Entry Assistant and Typing Professional for Dynamic Case Processing and Administrative Support

Introduction to arenaflex

arenaflex is a leading organization that values innovation, efficiency, and customer satisfaction. As a remote data entry assistant and typing professional, you will be an integral part of our team, working on exciting projects and contributing to the success of our operations. Our company culture emphasizes collaboration, continuous learning, and professional growth, making it an ideal workplace for motivated and talented individuals.

Job Overview

This is a full-remote job opportunity available to candidates based in the United States. While you will be working from home, you must be able to commute to our office location for approximately 4-6 weeks of training and occasional meetings and contract requirements. It is essential that you reside within a 90-mile commuting radius of the work site to ensure your participation in these essential activities.

Key Responsibilities

As a remote data entry assistant and typing professional at arenaflex, your primary responsibilities will include:

• Case Processing Support:
  • Logging in petitions and creating and labeling case folders
  • Researching cases and preparing and entering associated data in systems
  • Maintaining the integrity of files within process units and file storage
  • Scanning documents and associating them with electronic case files
  • Putting case files in document order and identifying, reporting, and obtaining missing documents for cases
• Mail Room Support:
  • Receiving, sorting, opening, organizing, date stamping, and delivering incoming mail and cases
  • Operating letter insertion and postage equipment
  • Identifying and sorting mail, petitions, and files
  • Delivering routing sheets/file requests to the appropriate units
  • Requesting/receiving files from other units and delivering them to the appropriate units
  • Logging and delivering messages; logging petitions
  • Weighing, labeling, pulling, and packing outgoing case files
• Communications Support:
  • Logging and delivering messages; logging petitions
  • Inputting call questions and/or email responses into the tracking system; documenting every call/email
  • Escalating calls to supervisors as required by procedures
  • Resolving caller questions promptly and efficiently
  • Communicating answers clearly and correctly from the scripted call response plan
  • Referencing answers from a computer while rapidly typing notes into a system

Essential Qualifications

To be successful in this role, you should possess the following qualifications:

• One to two years of relevant administrative experience preferred
• Ability to pass a typing test of at least 35-40 words per minute (WPM) with no errors
• Experience in an office/clerical environment is desired
• Intermediate computer skills utilizing multiple monitors and active sessions
• Basic use of MS Office, including Excel, Word, and Email
• Good interpersonal and professional communication skills
• Good attention to detail while working in a fast-paced environment
• Capable of working in a multi-task environment with rapidly changing priorities
• Very good command of the English Language; Spanish is a plus
• Demonstrate a professional work ethic
• Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance

Preferred Qualifications

While not essential, the following qualifications are highly desirable:

• Previous experience in data entry, typing, or administrative support roles
• Familiarity with case processing and management systems
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills

Skills and Competencies

To excel in this role, you should possess the following skills and competencies:

• Strong typing skills with high accuracy and speed
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Strong attention to detail and organizational skills
• Basic computer skills, including MS Office and typing software
• Ability to learn new systems and processes quickly
• Strong analytical and problem-solving skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a remote data entry assistant and typing professional, you will have access to:

• Ongoing training and development opportunities to enhance your skills and knowledge
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment that encourages collaboration and innovation
• Recognition and rewards for outstanding performance and contributions

Work Environment and Company Culture

arenaflex is a company that values its employees and strives to create a positive and inclusive work environment. Our company culture is built on the principles of:

• Respect and empathy for all employees and customers
• Collaboration and teamwork to achieve common goals
• Innovation and continuous improvement to stay ahead of the curve
• Professional development and growth opportunities to enhance employee skills and knowledge

Compensation, Perks, and Benefits

As a remote data entry assistant and typing professional at arenaflex, you can expect:

• Competitive compensation and benefits package
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment that encourages collaboration and innovation
• Recognition and rewards for outstanding performance and contributions
• Flexible working arrangements, including remote work options

Conclusion

If you are a motivated and talented individual looking for a challenging and rewarding role, we encourage you to apply for the remote data entry assistant and typing professional position at arenaflex. With its dynamic work environment, opportunities for growth and development, and commitment to employee satisfaction, arenaflex is the ideal place to build a successful and fulfilling career. Apply now and take the first step towards an exciting and rewarding future with arenaflex!