Experienced Specialty Pharmacy Technician - Data Entry Transplant Professional for High-Impact Customer Service Role in arenaflex

Introduction to arenaflex and the Role

arenaflex is a leading healthcare organization dedicated to bringing heart to every moment of health. We are seeking an experienced and skilled Specialty Pharmacy Technician to join our CarePlus/Specialty Mail Order Pharmacy team in Smyrna, GA. As a Pharmacy Technician in this role, you will have the opportunity to excel in a complex, high-impact customer service position, making a direct difference in the lives of others. Our team is committed to delivering enhanced human-centric health care, and we are looking for a like-minded individual to join our mission.

Job Summary

In this exciting role, you will be responsible for routing questionable prescriptions to the pharmacist for completion, making outbound calls/faxing physicians for prescription clarification, substitutions, and formulary changes. You will work in a high-production environment, multitasking between patient referrals while maintaining excellent customer service. The ideal candidate will possess high levels of reliability, accuracy, professionalism, customer focus, team orientation, problem-solving abilities, strong written and oral communication, and strong computer skills.

Key Responsibilities

• Route questionable prescriptions to the pharmacist for completion
• Make outbound calls/faxing physicians for prescription clarification, substitutions, and formulary changes
• Multitask between patient referrals while maintaining excellent customer service
• Work in a high-production environment with a focus on accuracy and efficiency
• Collaborate with the pharmacy team to ensure seamless operations and excellent patient care

Qualifications and Requirements

To be successful in this role, you will need to meet the following requirements:

Essential Qualifications

• 1+ years of experience as a Pharmacy Technician
• Pharmacy Tech Certified in the state of GA
• Verifiable High School diploma, GED or equivalent
• Ability to work in a fast-paced environment with a focus on accuracy and efficiency
• Strong written and oral communication skills
• Strong computer skills and ability to learn new systems

Preferred Qualifications

• Specialty pharmacy experience
• Call center experience
• Prescription adjudication experience in order to communicate with prescribers regarding case status and assess prescription claim issues

COVID Requirements

arenaflex requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment.

What We Offer

arenaflex offers a comprehensive benefits package, including:

• Medical, dental, vision insurance
• A wide-ranging list of supplemental benefits and discount programs
• 16 paid days off for employees
• Paid holidays

Pay Range

The typical pay range for this role is between $17.00 and $27.90 per hour. The actual salary offer will take into account a wide range of factors, including location.

Career Growth and Development

At arenaflex, we are committed to the growth and development of our colleagues. We offer opportunities for professional development, training, and education to help you advance in your career. Our Heart At Work Behaviors support our purpose and guide our commitment to deliver enhanced human-centric health care.

Work Environment and Company Culture

arenaflex is an affirmative action employer and an equal opportunity employer. We strive to promote and sustain a culture of diversity, inclusion, and belonging every day. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for arenaflex job opportunities.

Conclusion

If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. Join our team at arenaflex and be part of a mission to bring heart to every moment of health. Apply now and take the first step towards a fulfilling career in healthcare.