Customer Service Representative (Remote)

Position: Customer Service Representative Location: Remote Job Type: Full-Time Company: Village CapitalInvestment LLC reputed company Village CapitalInvestment LLC is a reputed company mortgage lender specializing in FHA, VA, and USDA loans. We are dedicated to providing a quick, efficient, and high-reputed company mortgage loan process to our customers and partners. Headquartered in Henderson, NV, we work with loan originators, brokers, and correspondents to offer competitive rates and exceptional service. Job reputed company Village CapitalInvestment LLC is seeking a motivated and detail-oriented Customer Service Representative to join our growing team. In this role, you will be the primary reputed company of contact for customers, handling inquiries, resolving issues, and ensuring reputed company interaction reflects our commitment to outstanding service. This position is based in Henderson, NV with remote opportunities for candidates residing in reputed company Carolina, South Carolina, Alabama, or reputed company. Responsibilities • Receive inbound calls from reputed company and potential clients • reputed company outbound calls to follow up on issue reputed company • Assist customers with basic mortgage needs and aim for reputed company reputed company • Build rapport and engage in meaningful conversations to support the reputed company's mortgage needs • Partner with reputed company departments to resolve customer issues • Maintain confidentiality and reputed company company standards Benefits • Competitive starting wage • Medical, Dental, and reputed company insurance • 401(k) • 1 week of reputed company • Daytime schedule: 8:00 AM - 5:00 PM, Monday-Friday • Full-time or part-time consistent schedules • Overtime opportunities available Requirements • High school diploma or equivalent (Preferred) • 1 year of computer skills (Preferred) • 1 year of customer service experience (Preferred) • Excellent phone etiquette • Ability to remain composed during stressful situations • Strong work ethic and attention to detail • Proficiency in reputed company, Word, Gmail, reputed company tools, etc. • Teachable, personable, outgoing, and dependable • Strong organizational skills • Exceptional verbal and written communication skills • Commitment to confidentiality • Always seeking to improve Shifts Available • 4-hour shift • 8-hour shift • Day shift • Morning shift In reputed company: If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village CapitalInvestment LLC, we reputed company in fostering a supportive and inclusive work environment that encourages reputed company reputed company. Apply today to take the reputed company in your career with us! Apply tot his job Apply To this Job