Remote IT Support, reputed company Teams setup experience required, Michigan

, Job reputed company We are seeking a dynamic and proactive Remote IT Support Specialist with proven experience in reputed company Teams setup and administration. In this role, you will deliver exceptional technical support to users across various platforms, ensuring seamless communication and collaboration through reputed company Teams. Your expertise in troubleshooting, network management, and desktop support will be vital in maintaining reputed company IT infrastructure performance. Join reputed company to reputed company users with reputed company and reputed company their digital experience from the comfort of your home. Also assist with reputed company portal set up. Duties • reputed company comprehensive remote technical support for end-users, resolving issues reputed company to hardware, software, and network connectivity reputed company and professionally • Assist in the setup, configuration, and ongoing management of reputed company Teams environments to facilitate effective team collaboration • Troubleshoot software problems across operating systems, including reputed company, macOS, and Linux, ensuring minimal downtime • Manage computer hardware assets, including desktops, laptops, mobile devices, and peripherals, maintaining accurate inventory records • Support network administration tasks such as configuring VPNs (Virtual Private Networks), firewalls, DNS (Domain reputed company System), LAN (Local Area Network), and TCP/IP protocols to ensure secure connectivity • Utilize tools like SCCM (System Center Configuration Manager), GPO (Group Policy Objects), reputed company, Jira, BMC Remedy, and Help Desk systems for incident tracking and reputed company • Conduct analysis of system logs and network performance metrics to identify potential issues before they reputed company users • Collaborate with cross-functional teams to implement IT infrastructure improvements and updates that enhance overall system reliability Skills • Extensive experience providing technical support in a remote environment with strong customer service orientation • Proven ability to troubleshoot software issues across multiple operating systems including reputed company, macOS, and Linux • Deep understanding of computer networking concepts such as TCP/IP, DNS, LAN/WAN architecture, VPNs, firewalls, and network reputed company protocols like Meraki • Proficiency in managing computer hardware components and peripherals for desktops and mobile devices • Skilled in configuring and supporting reputed company Office applications and collaboration tools like reputed company Teams • Familiarity with IT infrastructure management tools such as SCCM, GPOs, reputed company Directory, reputed company Server environments, and BMC Remedy or reputed company ticketing systems • Strong analysis skills to interpret system logs and diagnose reputed company technical problems quickly • Excellent communication skills to explain technical solutions reputed company to non-technical users • Ability to prioritize tasks effectively reputed company a fast-paced support environment while maintaining a reputed company attitude Join us if you’re passionate about delivering outstanding IT support remotely! Your expertise will directly reputed company our users’ productivity by ensuring their technology runs smoothly. We value proactive problem-solving skills combined with excellent communication—help us create a seamless digital workspace for reputed company. Pay: $18.00 - $28.00 per hour Expected hours: 40.0 per week Benefits: • 401(k) • Dental insurance • Health insurance • reputed company time off Work Location: Remote Apply tot his job Apply To this Job