Software Applications Consultant -Remote

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. You will report to the Manager, Software Service The Opportunity We are looking for a Software Applications Consultant to join our Software Service team. You will configure, deploy, and support JBT Marel software solutions for food processing customers. You will work closely with customers, project teams, and internal stakeholders to deliver reliable, well-documented software solutions and provide both on-site and remote technical services. This is a hands-on technical role suited for someone who enjoys troubleshooting, customer interaction, and working with industrial software systems. Main Responsibilities: • Configure and deploy JBT Marel software solutions for Level 1 projects • Support Level 2 project teams as part of larger implementations • Analyze, troubleshoot, and resolve software and integration issues • Achieve on-site and remote technical services including upgrades, maintenance, and modifications • Provide customer and internal training on JBT Marel software solutions • Support server pre-builds and project preparation activities • Create clear technical documentation and knowledge base articles • Deliver services observing customer Service Level Agreements • Be a technical contact for software connections and device integrations Qualifications: • Experience configuring and deploying industrial or enterprise software systems • Knowledge of Windows operating systems, PCs and servers • Working knowledge of SQL Server • Experience with scripting • You will troubleshoot network issues including TCP/IP, Ethernet, switches, and cabling • Experience integrating devices using communication protocols • Technical documentation • Customer-focused mindset with the ability to explain technical topics • Strong English communication skills, written and verbal Nice to Have Qualifications • Experience in food processing, manufacturing, or industrial automation environments • Experience in a Service Desk or technical support role • Familiarity with remote access tools and support utilities • Experience delivering customer training • Comfort working in a multicultural, organization Travel & Location • You will be remote and travel up to 70% of the time. Why work at JBT ... We are committed to our employees and provide development opportunities to allow you to be the best version of yourself as our colleague, with our customers and within communities. We seek to understand and include diverse perspectives and cultures enjoying collaborative working across our global teams to deliver world-class projects. We foster growth as we courage you to challenge yourself and others, staying curious and dreaming big as you feed your growth here at JBT Marel. Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. Compensation: A base salary of $80,000 - $100,000 gross per year, compensation will be dependent on experience and qualifications Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment: JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at 844-286-4524. #LI-CH1 #LI-Remote This is a remote role Apply tot his job Apply To this Job