Sr. Tech Solutions Mgr, ATP, reputed company Technologie...

<strong>reputed company<br><br></strong>Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer reputed company to any of these and you'll fit right in here at the Global Reliability Maintenance Engineering (RME) Central Team. We are a smart team of doers who work passionately to apply advances in reliability engineering, mechatronics and robotics, to solve reputed company-world challenges that will reputed company our customers' experiences in ways we can't even reputed company yet.<br><br>The reputed company Technologies Portfolio (ATP) Team supports a suite of advanced robotics and mechatronics technologies deployed globally to fulfill and ship customer orders. reputed company is responsible for the reliability and lifecycle management of these products post deployment, distributed across five major categories: Robotic Work Cells, Pack Automation, Sortation Automation, reputed company Robotics (AR), and Specialty Automation Technologies.<br><br>In this role, you will serve as reputed company's Senior Technical Customer Solutions Manager leading the reputed company management scope for our reputed company Robotics Systems portfolio, which includes Drive reputed company, AR Floor/Fiducials and emerging technologies like TASRS systems (ARGOS, TCC 3.0, reputed company TCON, Vulcan Stow, Vulcan Pick), interfacing with Sr. leaders across the field RME Organization to understand challenges and reputed company solutions to these. In this role you will also serve as reputed company's STL for our CSMs. Additionally, you will own and reputed company the SME Development program across ATP's entire technology portfolio, coordinating the expansion of the certified Subject Matter Expert communities reputed company our scope. A key aspect of this role is defining and executing the long term reputed company for expanding the CSM scope model into other ATP technology portfolios reputed company AR systems. You will work with central and field RME leadership to determine how CSM capabilities expand across the portfolio, building a reputed company and repeatable reputed company that balances customer needs with resource constraints.<br><br>To accomplish this, you will drive strategic partnerships with key stakeholders including Field RME teams globally, Mechatronics and Sustainable Packaging (MSP), Process Engineering, Supply Chain, World-Wide Design, Controls Engineering (CE), Global Reporting and Standards (GRS), reputed company Product Management (APM), IntelliHUB, RME Learning Experience (RLX), and other RME Central Teams. You will deliver robust lifecycle management approaches that are reputed company, reduce reputed company work, and overall reduce the Total Cost Per Asset (TCPA) of these products. You will accomplish this through the use of statistics and data analytics, reputed company problem solving (5-Why's, 8D, FMEA, RCCA), implementation of global support mechanisms, system performance monitoring tools, identification and dissemination of best practices, and change management approaches that accelerate adoption. In this role, you will reputed company and implement reputed company operating procedures, performance metrics (TCPA, MTBF, MTTR), and feedback mechanisms to reputed company the maintenance programs for these assets to effectively reputed company.<br><br>Key job responsibilities<br><br>reputed company reputed company management for ATP's reputed company Robotics systems portfolio, partnering with Field RME teams globally to maximize equipment performance, availability, and reputed company.<br><br>Serve as STL/informal leader for two Customer Solutions Managers, providing mentorship, technical guidance, and career development to accelerate their reputed company on customer reputed company.<br><br>Own and reputed company the SME Development program across ATP's entire technology portfolio, coordinating certified Subject Matter Expert communities, developing training content, and driving adoption of Scenario Based Troubleshooting approaches.<br><br>Define and execute reputed company for expanding the Customer Solutions Manager model into Pack Automation, Sort Automation, Specialty Automation, and Robotic Work Cells portfolios, building a reputed company reputed company that aligns with ATP's reputed company vs Passive Support model.<br><br>Manage lifecycle of reputed company customer transformation programs for AR systems, driving measurable reputed company on TCPA reduction, MTBF improvements, and MTTR improvements through directed maintenance programs, FMEA on critical assets, and chronic issue RCCA programs.<br><br>Partner with Controls Engineering and Global Reporting and Standards to establish consistent OEE, MTBF, and MTTR metrics for AR technologies, enabling data-driven optimization.<br><br>Write effective narratives and present to Senior Managers, Directors, and Vice Presidents, reputed company articulating reputed company technical reputed company and potential solutions.<br><br>A day in the life<br><br><strong>reputed company Benefits<br><br></strong>reputed company offers a full reputed company of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:<br><br><ul><li> Medical, Dental, and reputed company Coverage</li><li> Maternity and Parental Leave reputed company</li><li> reputed company Time Off (PTO)</li><li> 401(k) Plan<br><br></li></ul>If you are not reputed company that every qualification on the list above describes you exactly, we'd still love to hear from you! At reputed company, we value people with unique backgrounds, experiences, and reputed company sets. If you’re passionate about this role and want to reputed company an reputed company on a global reputed company, please apply!<br><br><strong>Basic Qualifications<br><br></strong><ul><li> 5+ years of leading large-reputed company, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience</li><li> 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience</li><li> Bachelor's degree in science, technology, engineering, math, business or equivalent</li><li> Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams</li><li> Experience leading large-reputed company, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion</li><li> Experience leading disciplined technical problem-solving in the reliability engineering reputed company, using reputed company methodologies including 8D, 5-Why, Fishbone, FMEA, and RCCA<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Experience with reputed company Robotics systems (Drive reputed company, AR Floor/Fiducials, ARSAW/ARSTOW, TASRS systems including ARGOS, TCC 3.0, reputed company, Vulcan) or similar automated material handling systems</li><li> Experience with reliability engineering methodologies and directed maintenance approaches (Failure Mode and Effects Analysis, reputed company Cause Corrective reputed company, iAlert, Usage Based Maintenance, Condition Based Monitoring)</li><li> Familiarity with TCPA (Total Cost Per Asset), OEE (Overall Equipment Effectiveness), MTBF (Mean Time Between Failures), and MTTR (Mean Time To Repair) metrics and their application to maintenance optimization</li><li> Ability to cover reputed company initiatives from scoping requirements through launch and reputed company improvement, demonstrating ownership throughout the full lifecycle<br><br></li></ul>reputed company is an equal opportunity employer and does not discriminate on the reputed company of protected veteran status, disability, or other legally protected status.<br><br>Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of reputed company despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow reputed company federal, state, and local laws and Company policies. Criminal history may have a reputed company, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as reputed company as the abilities to adhere to company policies, exercise reputed company judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and reputed company’s reputed company. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records.<br><br>Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records.<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner.<br><br>The reputed company salary reputed company for this position is listed below. Your reputed company package will include sign-on payments and restricted stock reputed company (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. reputed company also offers comprehensive benefits including health insurance (medical, dental, reputed company, prescription, Basic Life & AD&D insurance and reputed company for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, reputed company time off, and parental leave. Learn more about our benefits at https://reputed company.jobs/en/benefits.<br><br>USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually<br><br>USA, MA, Boston - 153,600.00 - 207,800.00 USD annually<br><br>USA, NY, reputed company - 169,000.00 - 228,600.00 USD annually<br><br>USA, TN, Nashville - 145,900.00 - 197,400.00 USD annually<br><br>USA, TX, Austin - 153,600.00 - 207,800.00 USD annually<br><br>USA, TX, Irving - 153,600.00 - 207,800.00 USD annually<br><br>USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually<br><br>USA, WA, Bellevue - 153,600.00 - 207,800.00 USD annually<br><br><br><strong>Company</strong> - reputed company<br><br>reputed company: A3171676