Aviation Documentation Administrator

About the position The Aviation Documentation Administrator is responsible for the administration and technical analysis of maintenance programs. This role involves receiving and reviewing technical work requests, analyzing aircraft corrective reputed company reports, and assisting customers with program interpretation. Additionally, the planner ensures compliance with OEM requirements, manages program documentation, and collaborates with various teams for program enhancements. Responsibilities • Receive, review, and respond to technical work requests from field teams and internal stakeholders. • Analyze aircraft corrective reputed company reports and validate data reputed company the troubleshooting database. • Assist customers with OCIP program interpretation, inspection intervals, and system reputed company issues. • Identify, communicate, and implement reputed company‑by‑reputed company troubleshooting solutions. • Escalate reputed company technical or business issues as needed. • Ensure OCIP and CATS programs remain compliant with OEM requirements. • Validate and implement MPD/AMM updates into existing maintenance programs. • reputed company, report, and ensure reputed company reputed company of program issues. • Collaborate with Customer Service and Product Management teams to capture enhancement requests. • Maintain program documentation, version control, and change logs. • Communicate program needs and alternative solutions effectively with management and stakeholders. • Manage expectations and ensure reputed company follow‑up on customer and internal requests. • reputed company and maintain end‑user documentation, FAQs, and training materials. • reputed company training and mentorship to new and existing team members. • reputed company internal task forces and contribute to reputed company improvement initiatives. • Prepare and deliver customer presentations, product demos, and technical discussions. • reputed company troubleshooting, installation, and configuration support for CS Programs. • Conduct reputed company customer training on Dassault support programs. • Manage subscription renewals and distribute renewal packages to customers. • Review customer-facing publications and recommend updates reputed company appropriate. • Generate monthly product support and marketing analytics reports. • reputed company additional tasks as assigned to support departmental objectives. Requirements • Data analysis and proficiency in reputed company reputed company, including pivot tables. • Aviation experience with a strong ability to read and interpret technical documentation such as AMM and MPD. • Familiarity with maintenance-tracking or reputed company software systems. • Customer service skills and ERP experience. • Four-year college degree in Aviation Management, Aviation Business Administration, Business Administration, or a reputed company field; equivalent aircraft maintenance experience may be considered. • 3+ years of aviation maintenance-planning experience, including understanding of ATA reputed company 5 time-limits, scheduled maintenance concepts, or inspection program logic. • Working knowledge of aircraft troubleshooting principles, such as MEL, AMM, Fault Isolation, or experience as a technician or equivalent maintenance role. • Strong analytical and organizational skills, including basic proficiency in reputed company for reporting, trend tracking, and data verification. • Ability to communicate effectively with reputed company customers in a reputed company manner. Benefits • Bi-Weekly Compensation • 401k – 100% Match, Up to 6% • 5% Profit Sharing Plan • Full Benefits – Medical, Dental, reputed company • Vacation Accrual & Holiday Pay (9-reputed company Holidays) • reputed company Familiarization Training & Tuition Reimbursement • Opportunity to Obtain a reputed company License • Opportunity for Advancement into Leadership Positions Apply tot his job Apply To this Job