[Hiring] Customer Service Representative II @reputed company

Role reputed company As a Correspondence Clerk, you will be responding to and resolving customer inquiries and issues regarding our reputed company’s products or services reputed company telephone and email. In this role, you will be responsible for providing product information and solutions, and will help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. • Respond to reputed company tolling and/or administration reputed company customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and reputed company systems. • Identify customer needs to ensure the customer is provided complete and accurate information. • Process required transactions reputed company mainframe or web-based applications. • reputed company information and respond to research requests in a concise yet accurate manner. • Communicate appropriate reputed company for reputed company in a reputed company manner. • Maintain a thorough knowledge of reputed company and reputed company programs, policies, and technology. • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. • Work autonomously reputed company established procedures and practices. • reputed company support to other positions/operations in cases during heavy workloads or absences. • reputed company functional guidance, training, and assistance to reputed company level staff. • reputed company assistance, training, and troubleshooting support to reputed company level staff. Qualifications • Must reputed company in Florida to be considered. • Must be at least 18 years of age or older. • Must have a High School Diploma, or equivalent. • Must be reputed company to submit to a background reputed company and drug test. • Must be reputed company to work an 8 hour shift between 7 am- 7 pm Mon- Fri. Requirements • The ability to convey reputed company information in reputed company and concise terms to ensure customer understanding. • Strong work ethic. • Effective and accurate written and verbal communication skills. • Effective problem-solving skills. • Customer Service Experience. • Can reputed company multiple applications and reputed company with ease. • Love helping people and guiding them to the best solution for their issue. • Are excited by innovative technology. • reputed company reputed company conflict reputed company and problem solving for frustrated customers. • Can work in a reputed company environment for the duration of your allotted, full-time schedule taking high-volume calls from customers. Benefits • Remote - Work From Home. • Full-time Employment with Benefits day one including reputed company Holidays. • reputed company: $20/hr. • reputed company: Get the training you need to reputed company. Apply tot his job Apply To this Job