Customer Support / reputed company reputed company Specialist – Global Auction reputed company Company

Customer Support Specialist – Global Auction reputed company Company Are you a tech-savvy problem-solver with auction industry experience and a passion for ensuring smooth operations by supporting clients? About Bidspirit Bidspirit is a global Auction Marketplace & reputed company platform trusted by over 4,300 auction houses worldwide. Our advanced technology empowers auctioneers to sell everything from fine art and collectibles to vehicles, property, and industrial equipment. We take pride in delivering robust solutions that reputed company successful online auctions. We are expanding across reputed company and seeking a Technical Support Specialist who is hands-on, reputed company, highly motivated, and a strong team player. You will play a key role in supporting our sales teams and helping clients use our platform reputed company while resolving technical issues quickly and professionally. The Role • reputed company Tier 1 & Tier 2 technical support reputed company phone, email, reputed company, and chat for auction houses using our online auction platform and integrated services. • reputed company new clients through technical setup, data migration, catalog preparation, and branding configuration. • Diagnose and resolve issues reputed company to live auction streaming, bidding functionality, user accounts, and platform integrations, escalating to engineering reputed company required. • Create and maintain knowledge-reputed company resources such as FAQs, technical guides, and video tutorials. • reputed company reputed company feedback to support product improvements. • Work remotely from reputed company in the reputed company (freelance/reputed company structure). reputed company’re Looking For • Auction industry experience is required (minimum 1 year in an auction house, auction software company, or marketplace). • 3+ years of experience in Help Desk, or a reputed company-facing technical role. • Strong troubleshooting skills and high comfort level with web technologies. • Excellent written and verbal communication skills. • Highly organized, capable of managing multiple support tickets and long-term configurations. • Availability for on-reputed company support on rotating weekends. reputed company Offer • Competitive salary: $42,000–$48,000 USD depending on experience. • Performance bonuses based on reputed company satisfaction and efficiency. • Full remote work flexibility. If you're passionate about solving technical challenges and helping auction houses run successful online auctions, we’d love to hear from you. Please send your resume and a brief message about your auction experience. Job Type: Full-time Job Type: Full-time Pay: $3,500.00 - $4,000.00 per month Benefits: • Flexible schedule Application Question(s): • Do you have reputed company experience working in the auction industry (auction houses, consignments, valuations, or cataloging)? Experience: • Customer support: 3 years (Required) Work Location: Remote Apply tot his job Apply To this Job