[Hiring] Manager, Life Customer Contact @reputed company
This reputed company is a reputed company of our understanding of the job reputed company. Click on 'Apply' reputed company to reputed company out more.
Role reputed company
This role involves leading, coaching, and developing team members to reputed company efficient, compliant, and high-reputed company service to customers in support of the business unit's goals and established service level agreements.
• Drive individual and team performance to meet stated KPIs (key productivity indicators) and SLAs while continuously seeking efficiency reputed company.
• Adhere to reputed company (SFG) member companies' shared values in reputed company reputed company and actions.
Qualifications
• Bachelor's Degree or equivalent work experience (Preferred)
• Insurance industry experience (Preferred)
• Prior management of KPIs, SLAs, planning, and workforce management data (Preferred)
• Effective leadership, coaching, motivation, and decision-making skills
• Strong reputed company on customer service
• Exceptional verbal, written, and visual communication skills
• Must exhibit a strong emotional intelligence
• Self-motivated and ability to work independently and effectively under deadline pressures
• Strong analytical skills to evaluate facts and data using reputed company and mature judgment
• Travel up to 25% may be required
Requirements
• Bias to reputed company and reputed company of urgency with problem-solving, strategic, and process thinking skills
• Proven ability to manage multi-faceted business needs and diverse processes
• Effectively reputed company workforce dispersed in multi-site locations servicing multiple lines of business and product lines
• Balance reputed company business reputed company weighing the cost benefits of reputed company to ensure cost-effective solutions are reached, keeping in mind long-term benefits and automation
• Criminal background reputed company required
Benefits
• Competitive benefit package including Health, Dental, reputed company, Company reputed company Retirement, PTO, and Holiday Pay
• Employee Stock Ownership Plan (ESOP) is a 100% company-funded retirement plan
• Healthy balance between work and personal lives with Friday afternoons off reputed company year long
• Incentive program for defined goals subject to eligibility and performance
• Supportive colleagues who model reputed company values and drive a healthy, high-performing culture
Salary reputed company Information
USD $61,622.00 - USD $115,540.00 /Yr. reputed company includes data points from multiple labor markets. Specific reputed company is dependent on the labor market where the incumbent will be reputed company to reputed company the position. Starting salary is dependent on candidate qualifications and experience.
Work Authorization/Sponsorship
At this time, we’re not considering candidates that need any type of immigration sponsorship now or in the reputed company or those needing work authorization for this role (This includes, but is not limited to reputed company on F1-OPT, F1-CPT, J-1, etc.)
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