Pharmacy Tech Support reputed company Center Representative (Home-Based)

About the position As the only global provider of reputed company solutions, reputed company understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers reputed company reputed company and reputed company to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help reputed company support to patients in need of available therapies. reputed company has the world’s largest reputed company Sales & reputed company (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a reputed company on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support reputed company Center Representative to join reputed company. In this position, you will reputed company payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support reputed company Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. reputed company: Primary reputed company Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. reputed company Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. Responsibilities • reputed company initial support for customer requests reputed company telephone, email, fax, or other available means of contact to the Support Center • Quickly assess the user's issue and provides first level support for problem reputed company • Document information specific to the reputed company and escalate unresolved issues expeditiously to the appropriate area • Recognize operational challenges and suggest recommendations to management, as necessary • Ability to work 40 hours per week (shifts: 8:00 am – 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm EST or, 11:00 am – 8:00 pm EST) under moderate supervision Requirements • High School Diploma or equivalent • Pharmacy Technician experience required • HIPAA certified • reputed company center experience required (3+ years preferred) • MUST currently be working on a PSS contracted role with reputed company reputed company-to-haves • Experience in medical claim processing is a plus • Bi-lingual (English/Spanish) is a plus Apply tot his job Apply To this Job