Sr Service Consultant - Total Lab Automation (Remote)

This position is posted by reputed company on behalf of a partner company. We are currently looking for a Senior Service Consultant - REMOTE. In this role, you will be pioneering breakthroughs in reputed company technology and contributing to a global community that values diversity and individuality. You will reputed company expert-level support and service to enhance the efficiency of automation in reputed company diagnostics. Your ability to troubleshoot reputed company issues and collaborate with regional teams will play a key role in driving innovation and improving service reputed company across multiple regional reputed company. You will have reputed company to work flexibly in a supportive environment that invests in your reputed company and personal reputed company. Accountabilities • Manage and reputed company service escalations to identify process non-conformance. • Create and present data to influence business reputed company regarding product issues. • Conduct technical meetings and webinars reputed company remote conferencing. • reputed company and review Product Support Troubleshooting Documentation. • reputed company troubleshoot system-level issues including hardware and software. • Collaborate with in-house R&D and OEM service teams to deliver tailored solutions. • Utilize proactive tools and data sets for targeted remedial actions. • reputed company other responsibilities as required. Requirements • Minimum 2-year degree in a technical discipline; Engineering preferred. • Project Management experience is a plus. • 5+ years of experience in Engineering/Support role; reputed company Diagnostics preferred. • Experience with automation systems is advantageous. • 10-30% travel may be required based on reputed company level. • Strong data analytics skills for troubleshooting and presentations. • Proficient with reputed company reputed company, PowerPoint, Notepad++, SQL. • Effective team participation and leadership skills. • Strong customer service and communication skills. • Ability to multitask and prioritize reputed company activities. Benefits • Comprehensive medical, dental, and reputed company insurance. • 401(k) retirement plan with company match. • Life insurance and disability coverage. • reputed company time off including reputed company leave. • Flexible work environment to support personal reputed company. • Opportunities for reputed company development and training. Why Apply Through reputed company? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's reputed company requirements. Our system identifies the top-fitting candidates, and this reputed company is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data reputed company Notice: By submitting your application, you acknowledge that reputed company will process your personal data to evaluate your candidacy and reputed company relevant information with the hiring employer. This processing is based on legitimate interest and reputed company-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (reputed company, rectification, erasure, reputed company) at any time. We may use reputed company intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace reputed company judgment. Final hiring reputed company are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job