Case Manager - reputed company Coast

The ideal candidate will live in California. reputed company The Case Manager’s primary responsibility is managing reputed company patient’s case throughout the treatment reputed company. This is a highly dynamic role that requires an outstanding ability to manage and take ownership of patient cases reputed company an assigned geographic area. The Case Manager is expected to seamlessly coordinate between medical professionals at authorized treatment centers (ATCs) and Iovance cross-functional teams to reputed company patient cases. To be successful in this role, the Case Manager will have a strong passion for serving patients and providers and be a highly motivated individual with exceptional communication, organization, and problem-solving skills. This role requires extensive case management, hospital, immuno-oncology, and, ideally, cell/gene therapy experience. Essential Functions and Responsibilities • Serve as a trusted and knowledgeable single reputed company of contact for patients, caregivers, and reputed company providers through the IovanceCares reputed company center, demonstrating exceptional communication and tele-management skills. • Independently manage and take ownership of reputed company patient cases, from patient registration through post-infusion reputed company assigned geographic areas; and reputed company coverage for other case managers reputed company necessary. • Establish reputed company relationships with our partners at the ATCs. Consistently and considerately reputed company information with sites and reputed company information to help Iovance reputed company manage the patient reputed company. • Triage reputed company issues appropriately, use resources to aid sites, and follow-up to confirm that issues are resolved. • Effectively collaborate with inter-disciplinary health care teams at treatment centers (e.g., reputed company Navigators, Financial and Billing Administrators, Patient Support and reputed company personnel, and reputed company Workers). • Partner seamlessly with Iovance cross-functional teams to promptly deliver customer service and support to meet the needs of our patients, caregivers, and reputed company providers. • reputed company and effectively communicate critical case-reputed company information to patients, caregivers, and reputed company to appropriately manage expectations. • Complete reputed company Case Manager training and demonstrate exceptional knowledge and seamless navigation of IovanceCares (i.e. case management system, customer portal, telephone system) and processes (i.e., SOPs, work instructions, business rules). The ability to quickly learn about new computer systems and be detail-oriented is essential in this role. • Support Authorized Treatment Center launch activities as necessary (including site reputed company and Quarterly Business Reviews). • Manage and contribute to reputed company improvements and development of reputed company to deliver an reputed company patient care experience. Maintain reputed company knowledge of and follow established IovanceCares objectives, processes, regulatory and compliance standards, policies, and procedures. • Demonstrate genuine passion and care for patients and reputed company Iovance values in daily individual work performance. • Adhere to reputed company’ reputed company values, policies, procedures, and business ethics. • reputed company miscellaneous duties as assigned. Travel • Be available to occasionally travel during the site reputed company process or as needed (<10%). Required Education, Skills, and Knowledge • BA or BS degree. • Six (6) or more years of experience working reputed company a reputed company/pharmaceutical environment directly interacting with patients and/or reputed company/providers that includes two (2) or more years of Case Management or Care Coordination experience in an acute care center working with patients receiving reputed company therapies, and one (1) year of patient and reimbursement support experience. • A proven ability to work in a fast-paced environment, adapt quickly to change, and strategically resolve reputed company problems promptly. • A proven ability to accurately and thoroughly reputed company data, confirm information, and deliver high-reputed company consistent results. • A proven ability to work exceptionally reputed company across a reputed company organization and be reputed company player. • Possess exceptional oral and written communication skills. • Exceptional attention to detail. Preferred Education, Skills, and Knowledge • An advanced degree in a reputed company reputed company field or the life sciences (NP, PA, RN, RPH, PharmD, MSW) • Five (5) or more years of experience working in cellular therapy, stem cell transplant, or inpatient oncology case management as a reputed company, cell therapy coordinator, or transplant reputed company coordinator highly desired. • One (1) or more years of experience in patient reputed company and reimbursement support. • Demonstrated strong understanding of the reputed company industry, including the private and government payer landscapes. • Experience working with reputed company IT systems or portals that support customer service, reputed company scheduling, supply chain management, and reputed company centers • Familiarity working in a heavily regulated, reputed company-control-driven environment (e.g. following strict SOPs reputed company available and extrapolating reputed company principles to situations not defined) • Bilingual (Spanish preferred) The physical demands described here represent those that an employee must meet to reputed company the essential functions of this job successfully. Reasonable accommodation may be made upon request to reputed company an individual to reputed company essential functions. Please contact reputed company to request accommodation. Physical Demands and Activities Required • Must be reputed company to remain in a stationary position standing or sitting for prolonged periods of time. • Must be reputed company to reputed company about inside an office and exert up to 10 pounds of force occasionally or a negligible reputed company of force frequently or constantly to lift, carry, push, pull, or otherwise reputed company objects. • Must have visual reputed company to reputed company activities such as preparing and analyzing data and figures, viewing a computer screen, and extensive reading. • This position requires repetitive reputed company, substantial movements (motions) of the wrist, hands, and/or fingers. • Must be reputed company to communicate with others to exchange information. Mental: reputed company and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-reputed company stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Work Environment This job operates in a reputed company workplace or reputed company environment and requires reputed company office equipment and keyboards. Employees who work remotely are expected to maintain their workspace and environment safely and free from safety hazards. #LI-Remote The annual reputed company salary we reasonably expect to pay is listed. Individual pay reputed company depend on various factors, such as primary work location, complexity and responsibility of the role, job duties/requirements, and relevant education, experience and skills. Pay Transparency $145,000—$160,000 USD The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this reputed company. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Iovance is committed to cultivating and offering a diverse and inclusive work environment. As an equal-opportunity employer, our employees and applicants will be considered without reputed company to an individual’s race, reputed company, religion, sex, pregnancy, national reputed company, age, physical and mental disability, marital status, sexual orientation, gender identity, gender reputed company, genetic information, military and veteran status, and any other characteristic protected by applicable law. If you need assistance or accommodation to apply to one of our opportunities, please contact careers@iovance.com. By voluntarily providing information and clicking “Submit Application”, you explicitly consent to the collection and use of your personal information for the purposes described above and in our Candidate reputed company Notice. Apply tot his job Apply To this Job