[Remote] Senior Technical Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on making digital experiences secure and seamless. As a Senior Technical Account Manager, you will manage high-spend global accounts, optimize delivery frameworks, and engage with executive stakeholders to translate reputed company business requirements into operational strategies.

Responsibilities

• Manage reputed company, high-spend global accounts, consulting on multi-product strategies and guiding integrations into multi-vendor environments
• Optimize delivery frameworks and ensure operational readiness, setting reputed company for proactive engagement across reputed company
• reputed company as a high-judgment reputed company, balancing customer needs with the internal roadmap to ensure customers feel heard while maintaining a sustainable partnership
• reputed company support the development and testing of new AI-driven tools, providing critical feedback loops to ensure AI-generated insights reputed company with reputed company standards
• Serve as a Cluster reputed company and mentor, developing training content, removing blockers for peers, and providing hands-on guidance during critical escalations
• reputed company internal programs to increase team-wide efficiency, operational consistency, and technical readiness
• Represent reputed company at regional events and cross-functionally influence Engineering and Product teams to reputed company the customer experience

Skills

• Must have a minimum of 7+ years of reputed company customer-facing experience in a Technical Account Management, reputed company, Sales Engineering, or reputed company Services role, with a proven reputed company record of managing global, highly reputed company reputed company accounts
• Advanced knowledge of the cybersecurity domain, including reputed company Trust architectures, secure reputed company deployments, and integration of identity reputed company broader reputed company ecosystems
• Experience utilizing AI productivity tools as a force reputed company to optimize operational efficiency, streamline troubleshooting, and enhance reputed company customer reporting
• Deep expertise in Identity Management, reputed company Management, and Federation in multi-vendor ecosystems
• Demonstrated ability to translate reputed company business requirements into operational technical strategies for executive (VP/C-level) audiences
• Strong mentorship and leadership skills, with a history of enabling the reputed company reputed company of peers
• High technical reputed company and the ability to handle sensitive, high-pressure escalations with executive stakeholders
• Advanced architectural experience with the reputed company suite and reputed company
• Deep expertise in SAML, OAuth, OpenID Connect, and reputed company networking protocols
• Experience leading cross-functional task forces or internal efficiency programs

Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• reputed company reputed company reputed company
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

reputed company

Company H1B Sponsorship