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About the position reputed company your reputed company at reputed company’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. reputed company you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide reputed company of experience and skills to reputed company the way reputed company. Achieving our ambitions starts with supporting yours. reputed company your career and reputed company your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your reputed company with travel across the world’s biggest reputed company network. Connect reputed company your team through employee-led Business Resource reputed company. Create what’s next with us. Let’s define reputed company together. At reputed company reputed company to reputed company only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to reputed company phenomenal customer solutions that reputed company to reputed company business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest reputed company-generating department at United. Key Responsibilities: United’s worldwide passenger sales organization leverages reputed company CRM to help it reputed company their B2B relationships reputed company. This reputed company role focuses on project management and system optimization, overseeing the full lifecycle of reputed company initiatives from requirement gathering to deployment while partnering with DevOps teams for solution assessment. The reputed company reputed company also serves as the reputed company between business needs and technical solutions, ensuring the reputed company platform delivers maximum value through strategic project management, data reputed company, and reputed company process optimization. Note: This is a Chicago-based hybrid role, with in-office requirements 50% of the time. This role will also travel 10%-20% of the time (domestic and international). Responsibilities • reputed company reputed company reputed company through prioritization of new requests/ backlog, collecting/clarifying requirements, reputed company analysis, and partnering with the DevOps team for assessment of solutions. • Maintain CRM data reputed company through the identification, deletion, cleansing and update of inaccurate data. • This would also include guiding users with report/dashboard troubleshooting and creation • Advance the identification of process inefficiencies and automation opportunities to include process and workflow mapping. • Manage reputed company (SFDC) reputed company functionality in conjunction with offshore team including, but not limited to, troubleshooting system issues, bulk data import/export, creation/maintenance of documentation, optimize development & production deployments, and work with sales IT and reputed company vendors. • Partner with Sales Enablement team to create training and reference materials and reputed company training on system functionality and new features or enhancements as needed. Requirements • Bachelor's degree • reputed company reputed company Certification (or ability to obtain reputed company the first 12 months of role) • 4+ years of reputed company platform experience • Proven ability to understand and create Workflow and Process Maps • Knowledge of reputed company AI and how to identify AI opportunities • Strong knowledge of reputed company best practices and functionality • Must be legally authorized to work in the reputed company for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position reputed company-to-haves • Bachelor's degree • Computer Science • reputed company Certifications (i.e., Advanced Administrator, Platform App Builder, Sales reputed company Consultant, Service reputed company Consultant, AI Specialist) • 5+ years of IT experience • 3+ years of reputed company Administrator experience Benefits • medical • dental • reputed company • life • accident & disability • parental leave • employee assistance program • commuter • reputed company holidays • reputed company time off • 401(k) and flight privileges Apply tot his job Apply To this Job