Experienced Customer Service Accounts Receivable/Accounts Payable Processor – Medical Field Expertise Required for arenaflex

Welcome to arenaflex: A Caring Community Putting Health First

At arenaflex, we are dedicated to providing exceptional healthcare services that prioritize the well-being of our patients, clients, and employees. As a valued member of our team, you will play a vital role in ensuring that our customers receive the highest level of care and support. We are currently seeking an experienced Customer Service Accounts Receivable/Accounts Payable Processor to join our dynamic team. If you are passionate about delivering outstanding customer service and have a strong background in the medical field, we encourage you to apply for this exciting opportunity.

Job Summary

The Customer Service Accounts Receivable/Accounts Payable Processor is responsible for preparing, recording, verifying, analyzing, and reporting accounts payable/receivable transactions. This role requires exceptional customer service skills, attention to detail, and the ability to work effectively in a team environment. As a key member of our finance team, you will provide support to patients, insurance companies, and clients, ensuring that all transactions are processed efficiently and accurately.

Key Responsibilities:

• Provide exceptional customer service to patients, insurance companies, and clients, responding to inquiries and resolving issues in a timely and professional manner
• Collect patient payments and perform other duties as assigned, ensuring that all transactions are processed in accordance with established policies and procedures
• Interpret insurance payments and correspondence, ensuring that all transactions are accurate and up-to-date
• Respond to internal and patient inquiries, providing clear and concise information and resolving issues in a timely and professional manner
• Process billing records within established timeframes, ensuring that all transactions are accurate and up-to-date
• Meet departmental quality and production standards, ensuring that all work is completed to a high standard and in accordance with established policies and procedures
• Work effectively in a team environment, collaborating with colleagues to achieve common goals and objectives
• Make decisions focused on the interpretation of area/department policy and methods for completing assignments, ensuring that all work is completed in accordance with established policies and procedures
• Meet and exceed performance expectations, completing work within required timeframes and ensuring that all transactions are processed efficiently and accurately

Requirements and Qualifications

To be successful in this role, you will require:

Essential Qualifications:

• 2 years of experience in customer service, preferably in the medical field
• Fluency in Spanish, with excellent communication and interpersonal skills
• Experience with MS Office tools, including Outlook, PowerPoint, Excel, and Access
• Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously

Preferred Qualifications:

• Experience with ECW (e-Clinical Works)
• Previous experience in accounts receivable/accounts payable processing, with a strong understanding of financial transactions and procedures

Career Growth and Development Opportunities

At arenaflex, we are committed to providing our employees with opportunities for career growth and development. As a Customer Service Accounts Receivable/Accounts Payable Processor, you will have access to training and development programs, designed to enhance your skills and knowledge and support your career advancement. Our goal is to provide a supportive and inclusive work environment that encourages collaboration, innovation, and creativity.

Work Environment and Company Culture

arenaflex is a dynamic and innovative company that values diversity, equity, and inclusion. We are committed to creating a work environment that is supportive, inclusive, and respectful of all employees. Our company culture is built on a foundation of trust, integrity, and open communication, and we encourage our employees to share their ideas, perspectives, and feedback. As a member of our team, you will be part of a collaborative and dynamic work environment that values teamwork, creativity, and innovation.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a salary range of $37,200 - $51,200 per year, depending on experience and qualifications. We also offer a range of benefits, including health benefits, paid time off, holidays, volunteer time, and jury duty pay. Our employees are eligible for recognition pay, a 401(k) retirement savings plan with employer match, tuition assistance, scholarships for eligible dependents, parental and caregiver leave, and an employee charity matching program. We are committed to providing a comprehensive benefits package that supports the well-being and financial security of our employees and their families.

Conclusion

If you are a motivated and experienced customer service professional with a strong background in the medical field, we encourage you to apply for this exciting opportunity. As a Customer Service Accounts Receivable/Accounts Payable Processor at arenaflex, you will be part of a dynamic and innovative team that values diversity, equity, and inclusion. You will have the opportunity to work in a supportive and inclusive work environment, with access to training and development programs, and a comprehensive benefits package. Apply now to join our team and take the first step towards a rewarding and challenging career with arenaflex.