Dental Network Support Associate IV job at Guardian Life Insurance in US National

Dental Network Support Associate IV Fully Remote Remote - United States Full time As the Dental Network Support Associate IV - Provider Relations team member, you will work directly with contracted providers to help resolve issues, assess and negotiate provider fee schedules, and attempt to reverse termination requests. You will work in a variety of different systems and partner with other network team members. You will also work on different projects related to our dental network providers. “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” are integral to our team culture. You are A team player with a positive attitude who is self-driven and focused on delivering exceptional results Able to deliver top customer service to all DHMO and PPO dentists and maintain productivity requirements as established by the role Intellectually curious and proactive Displays technical and functional competence and expertise Proactively looks at new and different ways of approaching work You have 3+ years of dental insurance industry experience or comparable insurance experience communicating with Dental or Doctor offices The ability to accelerate impact and drive results Excellent decision making, critical thinking and communication skills Knowledge of Dental or related experience Knowledge of MS Word/Excel/PPT Excellent written and verbal communication skills Bachelor’s Degree or equivalent work experience required You will Assess and analyze provider fee schedules Leverage available data to negotiate mutually beneficial fee schedule increases with providers Research and resolve a variety of provider issues Grow knowledge base of Network strategy Work on a variety of projects Be accountable for meeting contractual and procedural turnaround times Put forth all reasonable efforts to retain providers in the network Provide outstanding customer service to providers and internal partners Location This is a remote role with 0-10% Travel - Travel to/from regional offices as needed for project work/team meeting. Salary Range: $49,260.00 - $73,890.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Apply tot his job Apply To this Job