**Experienced Part-Time Customer Service Associate - Tool Rental - Flexible Saint Louis, MO (S St Louis) 2300**

At arenaflex, we're not just building homes - we're building communities. As a Customer Service Associate, you'll play a vital role in helping customers achieve their home improvement goals while providing exceptional service and support. If you're passionate about delivering top-notch customer experiences and have a knack for problem-solving, we want to hear from you! **How We Support You** At arenaflex, we're committed to supporting your growth and well-being. As a valued associate, you'll gain access to a comprehensive benefits package that includes: * **Competitive Pay**: Earn a fair wage for your hard work and dedication. * **Flexible Schedules**: Balance your work and personal life with flexible scheduling options. * **Top-Tier Health Insurance**: Prioritize your well-being with multiple health insurance options. * **Educational Opportunities**: Explore educational opportunities with arenaflex's tuition assistance program. * **Financial Future**: Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. * **Associate Discount**: Enjoy extra savings with a 10% Associate Discount. * **Trade Skills**: Learn new trade skills with arenaflex's Track to the Trades program. For more information about our benefit programs and eligibility, please visit [arenaflex.com](http://arenaflex.com). **Your Day at arenaflex** As a Customer Service Associate, you'll be the face of arenaflex, welcoming customers to our stores and helping them find the right products and services for their home improvement needs. Your daily responsibilities may vary by department, but you'll spend most of your time: * **Listening to Customers**: Hear their concerns and answer their questions with empathy and expertise. * **Answering Questions**: Provide accurate and helpful information about our products and services. * **Organizing Merchandise**: Ensure our stores are well-stocked and visually appealing. * **Loading Merchandise**: Occasionally load merchandise to help customers get what they need. * **Ensuring Customer Needs**: Make sure all customer needs are met, from finding the right product to resolving any issues. **Customer Service Associates** work in one of the following departments, based on hiring needs and skillsets: * **Appliances** * **Cabinets** * **Flooring** * **Live Nursery** * **Inside Garden** * **Hardware** * **Tools** * **Millwork** * **Building Materials** * **Plumbing** * **Electrical** * **Paint** * **Home Décor** * **Tool Rental** * **Pro Services** **Key Responsibilities** As a Customer Service Associate, you'll be responsible for: * **Welcoming Customers**: Greet customers with a smile and a friendly demeanor. * **Assisting Customers**: Help customers find and select products, answer questions, and resolve any issues. * **Down Stocking Merchandise**: Look for empty areas on shelves and replenish supplies to ensure our stores are well-stocked. * **Processing Orders**: Accurately process orders and deliveries to ensure customers receive merchandise as expected and on time. * **Cross-Functional Training**: Train in other areas of the store to help deliver the best customer service. * **Preparing Merchandise**: Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds). * **Guiding Customers**: Guide customers through shopping or checkout. * **Completing Duties**: Complete other duties as assigned by your supervisor. **Minimum Qualifications** To be considered for this role, you'll need: * **6 Months Experience**: Using a computer, including inputting, accessing, modifying, or outputting information. * **6 Months Experience**: Using common retail technology, such as smart phones and tablets. * **Basic Arithmetic**: Performing basic arithmetic (addition and subtraction). * **Reading and Writing**: Reading, writing, and performing basic arithmetic. * **Physical Abilities**: Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties. * **Lifting**: Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation. **Preferred Qualifications** While not required, we prefer candidates with: * **6 Months of Retail and/or Customer Service Experience**: Proven experience in retail and/or customer service. * **Bi-Lingual Skills**: Fluency in multiple languages. * **Trade Certification**: Certification in a trade related to your department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). **Lowes Commitment to Growth and Teamwork** At arenaflex, we're committed to growth and teamwork, both in the community and in our stores. We strongly encourage bilingual, military, and veteran talent to apply and join our team. **Travel Requirements** This role does not require regular travel; however, you may need to travel occasionally to meetings, training, or to support neighboring stores. **Working Conditions** Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. **Lifting Methods** Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. **About arenaflex** arenaflex Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit [arenaflex.com](http://arenaflex.com). **Equal Opportunity Employer** arenaflex is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. If you're passionate about delivering exceptional customer experiences and have a knack for problem-solving, we want to hear from you! Apply now to join the arenaflex team and start building a brighter future for yourself and our customers. Apply for this job