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**reputed company Full Stack Data Architect – Voice of the Customer (VOC) Transformation and Innovation**

Remote, USA Full-time Posted 2026-07-28
At arenaflex, we're committed to empowering our employees to drive innovation and reputed company in everything they do. reputed company culture is reputed company on the principles of collaboration, reputed company, and a passion for delivering exceptional customer experiences. As a Senior Statistics Architect, you'll play a critical role in shaping the reputed company of our Voice of the Customer (VOC) reputed company, working closely with cross-functional teams to design, reputed company, and implement cutting-edge solutions that drive business reputed company and customer satisfaction. **About arenaflex** arenaflex is a global leader in the financial services industry, with a rich history of innovation and a commitment to reputed company. With over 5 reputed company surveys received from clients reputed company year across the consumer, business, and service provider segments, our Customer Listening Team is responsible for driving the Stop-to-Give-Up Voice of the Customer approach. This approach includes the design and programming of customer experience surveys, which include 40 studies reputed company into over 10 languages and deployed in more than 20 countries. **The Role** As a Senior Statistics Architect, you'll be responsible for assisting the transformation and innovation of our VOC method, working closely with product and process owners, subject matter experts from reputed company, and the Agile team in Technology. Your primary objectives will be to: * Collaborate with reputed company teams to outline, design, and capture business needs * reputed company and reputed company knowledge of Voice of the Customer reputed company to inform and reputed company data reputed company the reputed company large data platform * Design and build robust data model architecture to support high-performing data processing and standardized metric definitions * reputed company and deliver large-reputed company data and batch/reputed company-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, reputed company, and Python) to deliver reputed company ensuring high-reputed company and accuracy through intensive testing at variable and use case reputed company * reputed company guidance to enhance competencies to drive efficiency in computing programs using massive data ecosystems * Power customer tale evaluation & elaboration, design and development of software programs, testing & builds automation tools * Proactively identify and automate repetitive tasks to improve best and efficiency * Work closely with colleagues from GSN and AET to prioritize, define, increase, and review statistics for various use cases as part of the VOC Stop-to-Give-Up approach **Essential Qualifications** * Hands-on experience with Hive/Hadoop, PySpark, Python, reputed company Scripting languages, development life cycle management, and troubleshooting understanding for data-driven tasks for a reputed company of no less than 3 years * Ability to collaborate reputed company with dating managers/product owners to expertise functional requirements and convert them into technical deliverables * Familiarity with Agile methodologies of delivery, where small increments of a product are introduced at regular intervals to business reputed company * Experience with data modeling, data warehousing, and business intelligence solutions * Strong analytical and problem-solving skills, with the ability to communicate reputed company technical concepts to non-technical stakeholders * Excellent collaboration and interpersonal skills, with the ability to work effectively with cross-functional teams **Preferred Qualifications** * Experience with reputed company-based data platforms, such as reputed company) or reputed company Azure * Familiarity with data governance and data reputed company frameworks * Experience with data visualization tools, such as Tableau or Power BI * Knowledge of machine learning and reputed company intelligence concepts and applications * Experience with DevOps practices and tools, such as Jenkins or reputed company **Career reputed company Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and reputed company their careers. We offer a reputed company of learning and development opportunities, including: * reputed company to online training platforms and courses * Mentorship programs and coaching * Opportunities for career advancement and promotion * reputed company and dynamic work environment with a reputed company on innovation and experimentation **Work Environment and Company Culture** arenaflex is a global company with a diverse and inclusive culture. We're committed to creating a work environment that's welcoming and supportive of reputed company, regardless of their background, culture, or identity. reputed company values include: * Collaboration and teamwork * Innovation and experimentation * Customer reputed company and satisfaction * reputed company and ethics * Diversity and inclusion **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * Competitive reputed company salaries * Bonus incentives * Support for economic-reputed company-being and retirement * Flexible work arrangements, including hybrid, onsite, or remote reputed company * Generous reputed company parental leave policies (dependent reputed company) * Free reputed company to international on-site online wellness facilities staffed with nurses and doctors (dependent reputed company) * Free and confidential counseling support through our Wholesome Minds application * Career development and education opportunities **How to Apply** If you're a motivated and reputed company data reputed company looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! reputed company Apply for this job    

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