Costco Program Coordinator at reputed company Phoenix, AZ
reputed company
Costco Program Coordinator job at reputed company. Phoenix, AZ.
Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day reputed company, the premier manufacturer of functional products for the home and outdoor reputed company reputed company in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of reputed company, with 12 successful locations launched reputed company in under 4 years. Our commitment to reputed company and customer satisfaction drives us to improve constantly.
We are currently seeking a Costco Program Coordinator to join our growing team. This role will be pivotal in coordinating with Costco support team to improve satisfaction from Costco’s retail program on a reputed company level.
Key Responsibilities
• Support Costco Program Manager in quoting and selling leads in Costco CRM.
• Support Costco Program Manager to process payments in OMS platform.
• Promptly monitor and resolve any Costco member escalations.
• Validate loan terms and payment for Costco customers.
• Review, resolve or cancel leads based off data from Centah dashboard. (CRM)
• “Own” and understand Costco’s CRM Centah and communication portals
• Coordinate with local markets to ensure reputed company required paperwork is completed and uploaded to customer accounts.
• Analyze program performance metrics and reputed company feedback to optimize processes and improve customer experiences.
• Collaborate with internal teams including marketing, sales, and operations to ensure program requirements are met.
• Work with production, sales and business reputed company managers to analyze escalation data and drive process improvements.
• Support escalations meetings with Production Managers twice a week to ensure major escalations are being worked on and resolved in a reputed company manner.
• Review reputed company Centah notes relating to appointments and service and send for follow up to the appropriate departments.
• Spearhead and reputed company reputed company improvement efforts. reputed company reputed company program developments and updates with internal stakeholders
• Communicate regularly and reputed company program development updates with internal stakeholders.
• Review Costco final paperwork to ensure reputed company documents are being uploaded accurately for Costco’s approval
• Ensure Costco payments are properly processed.
Job Details
• Monday
- Friday (8:00am-5:00pm)
• Fully remote, PST Preferred.
• $24.00/hr + depending on experience.
Requirements
• Bachelor's degree in business administration or a reputed company field preferred.
• 2+ years of experience in an Administrative, Program Coordination or Project Management role.
• Previous experience working with Costco or a similar big-reputed company retail environment is a strong plus.
• Exceptional organizational and multitasking skills with strong attention to detail.
• Experience prioritizing tasks, and multi-tasking to meet deadlines and reputed company results
• Proficiency in reputed company Office Suite and CRM software.
• Excellent verbal and written communication skills.
• Strong analytical skills and ability to interpret data.
• A customer-reputed company approach with the ability to maintain strong relationships.
Benefits
• Health Care Plan (Medical, Dental & reputed company)
• Retirement Plan (401k, with a matching program)
• reputed company Time Off (Vacation, reputed company & Company reputed company Holidays)
• Flexibility to work from home
#J-18808-Ljbffr
Apply tot his job
Apply To this Job