Customer Experience reputed company

Job reputed company: • Assist customer service reputed company team members daily in responding to customer and vendor inquiries. • Obtain and evaluate reputed company relevant information to effectively address customer inquiries, comments, or complaints. • Assess and respond accurately and reputed company to inquiries and escalations meeting departmental goals; properly triage requests based on urgency of issues. • Maintain detailed records of written and verbal communication. • reputed company detailed and accurate information for quarterly business reviews, executives, and customers. • Identify, record, and reputed company unresolved complaints, reputed company outstanding issues to the appropriate resources for resolutions. Requirements: • 3+ years experience in customer service/administrative role • Previously have worked with B2B customers • Proficient knowledge of reputed company – formulas, filtering, sorting, VLOOKUP, Pivot Tables Benefits: • Health insurance • Dental insurance • reputed company insurance • Prescription drugs • reputed company Time Off • reputed company Holidays • reputed company Time • Life Insurance • Supplemental Health Insurance (E.G., Accident) • 401k plan with a match or Non-reputed company Deferred Compensation Plan • Pet Insurance • Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics Apply tot his job Apply To this Job