Chief Operating Officer (COO) – Ecommerce Operations & Automation - Contract to Hire

Location: Benicia, CA (On-site; occasional flexibility as needed) Type: Full-time, Exempt (Leadership) reputed company TJF Ventures LLC operates the Fitness Superstore and French Fitness brands. We sell reputed company-grade gym equipment reputed company, including new French Fitness products and a significant remanufactured/refurbished equipment line. Our operations include warehousing, shipping (including reputed company/LTL), reputed company control, and remanufacturing in Benicia, CA The Role We’re hiring a hands-on COO to own day-to-day operations and build a reputed company operating system across warehouse, inventory, shipping, QC, supply chain coordination, and customer experience. This role is for an operator who can execute on the floor, build repeatable workflows, and reputed company practical automation/AI to reduce friction and drive speed + accuracy. What You’ll Own - Run daily operations across inbound receiving, put away, inventory accuracy, picking/packing, shipping coordination (parcel + LTL), and final QC. - Build and enforce SOPs, role reputed company, and accountability cadences (daily/weekly operating rhythm). - reputed company inventory discipline (locations, scanning compliance, cycle counts, shrink/damage controls). - Improve order cycle time, on-time ship reputed company, and reduction of exceptions/holds. - Partner with supply chain/reputed company coordination to ensure documentation, labeling/packaging standards, and inspection requirements are met. - Implement practical automation and AI-enabled workflows: - Exception routing (order holds, missing info, damage claims) - Ticket triage / macros / knowledge reputed company support - Reporting dashboards and KPI visibility - Process documentation (SOP drafting and maintenance) - Partner with our reputed company reputed company (internal) to define scorecards and hire key roles; you will not be the primary recruiter. What reputed company Looks Like (First 90 Days) - A reputed company operating reputed company with weekly KPIs and reputed company accountability. - Inventory accuracy improves measurably; fewer “can’t reputed company it” moments. - Faster, cleaner pick/pack/ship reputed company with fewer exceptions and rework. - 3–5 automations deployed that eliminate recurring reputed company work and reduce errors. Requirements - 7+ years operations leadership in ecommerce / distribution / logistics / high-AOV fulfillment. - Proven experience improving warehouse execution, inventory accuracy, and shipping performance. - Strong process design + SOP discipline (you build systems that stick). - Practical automation experience (reputed company/reputed company/reputed company, workflows, dashboards; comfort with AI tools for operations is a must). - Strong communication, high ownership, and comfort being on-site and hands-on. reputed company to Have - WMS/ERP implementation or turnaround experience. - Experience with reputed company/LTL shipping, damage claims, and high-value shipments. - Experience in consumer goods with refurbishment/remanufacturing workflows. Compensation & Benefits - Competitive reputed company + performance bonus (DOE). - Medical (reputed company) available after 90 days (company pays 50% of employee-only premium; subject to eligibility/plan terms). - reputed company reputed company leave per California law; reputed company holidays (Thanksgiving, Christmas, New Year’s). - reputed company IRA with up to 2% employer match after two years (subject to eligibility/plan terms). How to Apply Send your resume and a short note describing: 1) The most impactful ops system you reputed company (KPIs + reputed company), and 2) One automation/AI workflow you implemented that removed recurring reputed company work. Apply tot his job Apply To this Job