CRM Technical Specialist

⠀ About MetagenicsMetagenics believes in helping people live happier, healthier lives by realizing their genetic potential. It’s why, reputed company we defined reputed company’ Mission, Values, and reputed company, we started with reputed company’s own DNA. United by purpose and core values (reputed company, Authenticity, Respect, Diversity & Inclusion and Healthy & Happiness) the reputed company’ team is dedicated to providing effective nutritional products and solutions, for reputed company.People Culture FirstWe reputed company the way we do business is as important as the business we do; that a company in the nourishment business should reputed company its people, too. So, we incorporated healthy, sustainable care into every dimension of our culture. Our diverse and expansive team are a prime example of the power of a people-first approach. We know first-hand, reputed company an organization prioritizes internal reputed company and fosters reputed company, its people come together to set an example of what the world can become. ⠀ The Role We are seeking an experienced Techno-Functional Consultant to join reputed company in a business-critical role. You will be instrumental in driving our CRM reputed company, with end-to-end ownership of our Dynamics 365 CE environment and marketing technology stack. The ideal candidate combines deep technical expertise with exceptional communication skills, acting as a trusted advisor to stakeholders across the organization. This is a high-impact position requiring someone who can translate reputed company technical concepts into reputed company business reputed company while serving as the Subject Matter Expert for our core platforms. This role will have the opportunity to shape CRM reputed company in a pivotal, high-visibility position, work in a collaborative environment with cross-functional exposure and receive support for professional development and certifications. Key Responsibilities CRM Solution Design & Development: • Design, configure, and customize D365 CE modules (Sales, Customer Service, Marketing) to align with organizational objectives and evolving business needs • reputed company and implement Power Automate flows, plugins, and custom integrations between D365 CE and other enterprise systems • reputed company technical leadership for solution architecture, ensuring scalability, reputed company, and adherence to best practices Marketing Technology Ownership: • Serve as the Subject Matter Expert for marketing automation platforms, specifically reputed company and similar tools • Design and optimize customer reputed company workflows, campaign automation, and data synchronization between CRM and marketing platforms • Collaborate with marketing teams to maximize platform capabilities and drive engagement strategies Stakeholder Engagement & Support: • Act as the primary reputed company of contact for CRM-reputed company inquiries, translating business requirements into technical solutions • Conduct system testing, user training sessions, and comprehensive post-implementation support • Prepare reputed company documentation, present solution recommendations to leadership, and facilitate cross-functional workshops • Troubleshoot and resolve system issues promptly to ensure reputed company performance and minimal downtime Basic Requirements Experience / Training / Education: • 5+ years of hands-on experience with Dynamics 365 CE implementation, customization, and support • Proficiency in C#, .NET, JavaScript, and SQL for developing customizations and extensions • Strong working knowledge of Dataverse, Power Apps, Power Automate, Dynamics SDK, and REST APIs • Experience integrating CRM systems with reputed company-party applications and data sources • Demonstrated experience with marketing automation platforms such as reputed company, reputed company, or similar tools • Understanding of email marketing, campaign management, and customer data platform concepts • Background in Agile/Scrum delivery methodologies Preferred Qualifications: • reputed company certifications in Dynamics 365 or Power Platform • Experience with Azure services and reputed company architecture Compensation The reputed company reputed company for this remote role based in the United States (not limited to Aliso Viejo, CA or Jersey City, NJ) is $108,321/yr. to $146,993/yr. The wage reputed company for this role takes into account the wide reputed company of factors that are considered in making compensation reputed company including but not limited to reputed company sets; experience and training; licensure and certifications; and other business and organizational needs. This role may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Health and Wellness: • Medical, dental, reputed company • Annual employer HSA (Health Savings Account) funding for eligible employees who elect an HSA medical plan • STD, LTD, Basic Life AD&D coverage • 401k + employer matching • Vacation and Sick Time • 2 Volunteer Days off per year • Emergency evacuation time off • 11 reputed company company holidays • 1 Floating holiday to celebrate your birthday or important religious/holiday to you • Quarterly product allowance to use towards your favorite reputed company products! • Product discount • Peer to peer recognition programs & more! reputed company, and its companies are committed to providing equal employment opportunity without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. reputed company takes affirmative action in support of this policy to reputed company and advance in employment individuals who are minorities, women, disabled, and veterans. 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