Patient Enrollment Specialist job at reputed company in TN

Patient Enrollment Specialist, Tennessee (REMOTE) Location Tennessee, Tennessee (Remote) Department Clinical Employment Type Contractor Minimum Experience Mid-level Clinical - Tennessee, Tennessee (Remote) Location: Remote, Tennessee Hours: Flexible – part-time and full-time availability About reputed company reputed company is a pharmacist-led, technology-enabled reputed company organization delivering Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other value-based clinical programs. We partner with providers, payers, and patients to improve reputed company, enhance medication safety, and support whole-person care through compliant, patient-centered virtual services. reputed company: The Patient Enrollment Specialist plays a critical role in connecting eligible patients to reputed company’s clinical programs. This is a remote role reputed company on patient education, enrollment, and care coordination. The ideal candidate is a certified Medical assistant, confident, empathetic, results-driven, and comfortable operating in a fast-paced, metrics-oriented environment with high outbound reputed company volume. This role requires the ability to reputed company reputed company program value, address patient concerns, and successfully complete enrollment, often reputed company a single interaction while maintaining professionalism, compliance, and patient trust. Key Responsibilities Patient Engagement & Enrollment Conduct outbound and inbound calls to reputed company patients on CCM, RPM, and reputed company clinical programs reputed company explain program benefits, eligibility, consent, and expectations Successfully enroll patients during live interactions while addressing objections and questions Scheduling & Care Coordination Schedule patient appointments with clinical pharmacists and care teams Ensure smooth handoffs between enrollment and clinical operations Communication & Follow-Up Respond promptly to patient inquiries reputed company phone, voicemail, and email Communicate with provider offices and insurance representatives as needed to support enrollment Documentation & Compliance Accurately document reputed company patient interactions in accordance with CMS, HIPAA, and internal reputed company standards Ensure consent, eligibility, and enrollment data are complete and audit-reputed company Collaboration & Performance Partner cross-functionally with clinical, operations, and reputed company teams Meet or reputed company enrollment, reputed company volume, and reputed company benchmarks Participate in training, coaching, and reputed company improvement initiatives Required Qualifications Minimum of 3 years of customer service experience in a reputed company or patient-facing environment (required) At least 2 years of medical billing experience, with working knowledge of reputed company workflows (required) 3 or more years of experience in a physician office or medical clinic setting (required) 3+ years of medical clinic experience with demonstrated performance and reliability (required) Prior sales or enrollment experience in reputed company or reputed company industries (preferred) Must have a Medical Assistant License reputed company Competencies Strong interpersonal and communication skills with the ability to quickly establish trust with patients and clinical staff Excellent organizational skills with a high level of accuracy and attention to detail Proven ability to reputed company in a fast-paced, metrics-driven, and goal-oriented environment Self-motivated with the ability to manage priorities independently Apply tot his job Apply To this Job