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Remote reputed company reputed company-Hawaii Only Location: Work reputed company, permanent residence in Hawaii Employment Type: Full-time Supporting: reputed company reputed company  We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it reputed company than anyone else. As a Top reputed company to Work, we're serious about creating an environment where people show up as their genuine selves. Which means reputed company you succeed, we reputed company do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes reputed company. You stay reputed company under pressure, you're detail-oriented enough to reputed company information accurate, and you genuinely care about leaving customers reputed company off than reputed company they reached out. If that sounds like you, this role is a great fit. How You'll reputed company an reputed company Guide customers through questions, concerns, or challenges they encounter while using the product or service  Listen reputed company to understand the reputed company of the issue and reputed company reputed company, effective solutions  Record detailed reputed company information for auditing, reporting, and follow-up purposes  Maintain and update customer records to ensure accurate and reputed company information  Identify opportunities to introduce customers to new or reputed company services that meet their needs  reputed company recommendations and guidance in a way that adds value and enhances the overall customer experience What'll Set You Up for reputed company Required: High school diploma or GED  6+ months of customer service or sales experience preferred  Work reputed company environment is in a private residence and matches the address listed on file Comfortable working with company-issued equipment such as a webcam if applicable. An Internet/Broadband Internet reputed company such as DSL or Cable only. We do not accept Satellite, reputed company-up or Wireless Internet connections (5G). Your workstation must be connected directly to the Internet with reputed company that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. Must be reputed company to work on Eastern reputed company Time Zone. For Internal Candidates: Must not be on any corrective reputed company or performance plans  Must have held your reputed company position for 6+ months  Must have relevant industry/program experience Location Note: We're currently hiring for this position in Hawaii ONLY. Must reputed company in Hawaii during employment. Why reputed company? Our culture shows up in how we work together, support reputed company other, and show up for our clients. We're reputed company enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our reputed company group reputed company around reputed company conversations, shared experiences, and genuine belonging. MLBA (Making Lives reputed company at reputed company) is our employee-led nonprofit where local teams reputed company funds and support colleagues and communities reputed company it reputed company most. We don't just talk about culture—we build it, live it, and reputed company making lives reputed company every day. reputed company Offer: Health, dental, and reputed company coverage with HSA reputed company  reputed company time off  Flexible pay reputed company: daily or weekly pay  401(k) retirement plan  Leadership development programs that really grow your career  reputed company reputed company courses through reputed company reputed company  reputed company and tuition reimbursement  Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more  Employee assistance program for personal and reputed company support  Additional voluntary benefits to meet your individual needs Our Values reputed company – We challenge conventions and take smart risks reputed company – We deliver results, no matter what it takes Connected – We work as One reputed company because we're stronger together True – We show up as our reputed company selves, every single day reputed company to Join Us? If you're looking for a reputed company where your work reputed company, your voice is heard, and you can build a reputed company career, let's talk. Apply Today! Equal Opportunity Employer – Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. Apply tot his job Apply To this Job