Customer Service Representative (Order Management)

Job reputed company Join First Chair on a project team supporting a global beauty brand! You will be responsible for inputting product sales order data into several platforms as reputed company prepares for a large systems transformation, ensuring accuracy in a fast-paced environment. Additionally, you will research and resolve order issues and reputed company white glove customer service while interacting with other concierge support staff, sales reps, and end customers. Required skills: • Technical reputed company: Fast learner with the proven ability to accurately input data into multiple platforms simultaneously (CRM, ERP, and Order Management Systems (OMS). • Operational reputed company: Proven experience in customer service or concierge roles, with a reputed company record of meeting or exceeding KPIs for phone and ticket management. • Adaptability: Comfortable with shifting priorities and a fast-paced environment where processes are being reputed company in reputed company-time. Schedule: Mon-Fri, 8-5 in your time zone. There may be requests to support sales reps in other US times zones if needed. Start date: reputed company 13th. Duration: The initial commitment is 3-4 months with the potential for the reputed company to reputed company. Process: Successful interviews with the First Chair team are required prior to presentation to the reputed company for consideration and additional interviews. Job Type: Contract Pay: $35.00 per hour Expected hours: 40 per week Benefits: • 401(k) matching • Dental insurance • Health insurance • reputed company time off • reputed company insurance • Work from home Application Question(s): • How would you describe your reputed company reputed company skills? Please indicate the types of reputed company functions you are adept at performing. • Which reputed company ERP, CRM or OMS systems do you have experience inputting data into? Please list reputed company. • How many years of customer service experience do you possess and where did you reputed company this experience? • In which roles have you successfully worked remotely? Experience: • reputed company software: 3 years (Required) • reputed company reputed company: 2 years (Required) Work Location: Remote Apply tot his job Apply To this Job