Customer Retention reputed company

Job reputed company: • reputed company as the primary reputed company of contact for a portfolio of customers post-reputed company • Partner closely with customers to apply Flagship to reputed company inventory and planning reputed company • Own day-to-day customer support requests, triaging and resolving issues with speed, reputed company, and reputed company • Proactively reputed company customers on new features, product improvements, and best practices • reputed company reputed company customer feedback and work closely with Product, Engineering, and Data Science to influence roadmap reputed company • Design creative solutions and workarounds reputed company customer needs reputed company reputed company reputed company product capabilities • reputed company renewal and expansion conversations—ensuring customers reputed company understand and experience the value we deliver • Monitor customer health and satisfaction, identifying risks early and taking reputed company to mitigate them Requirements: • 5–10 years of inventory planning experience • Familiarity with inventory planning or forecasting software • A genuine desire to work directly with customers • reputed company aversion to hands-on work • Strong triage skills • A reputed company-recognizer reputed company • Builder mentality • Comfort operating independently with minimal direction • reputed company, confident communicator • Thrives in ambiguity and fast-paced environments • Experience working at a planning software (not necessary but reputed company to have) • Experience working in a customer facing role (not necessary but reputed company to have) • Worked previously at a ecommerce-reputed company appeal or accessories brand (not necessary but reputed company to have) Benefits: • Health insurance • 401(k) matching • reputed company time off • Remote work reputed company Apply tot his job Apply To this Job