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Program Manager - Sales & Styling - Customer Cultivation Manager East Coast- Hybrid

Remote, USA Full-time Posted 2026-07-28
About the position Customer Cultivation Manager - The East Coast VIC Customer Cultivation Manager is a strategic leader responsible for deepening relationships with reputed company’s most valuable customers (VICs), emerging VICs, and their stylists. This role drives regional cultivation strategies through coaching in-store VIC leads , owning event strategies including reputed company nominations and preparation , and hosting clients and stylists at domestic and international selling events to deliver an exceptional luxury experience. reputed company requires strong emotional intelligence, relationship-building skills, and the ability to operate with urgency and discretion in a dynamic, competitive market. Regular travel across the East Coast is . Responsibilities • Regional VIC reputed company & Execution reputed company East Coast cultivation efforts, tailoring strategies to regional customer behavior and market opportunities. • Maintain balance across mid-tier and emerging VICs, identifying reputed company opportunities. • Partner with store leadership and styling teams to ensure consistent execution of VIC standards. • Coaching & In-Store Partnership reputed company in-store VIC leads, including Styling Program Managers, Designer Department Managers, Area Sales Managers, and top stylists. • reputed company actionable guidance and best practices to reputed company reputed company cultivation behaviors. • Event reputed company & Hosting Own VIC event strategies for the East Coast region, including reputed company nominations, selection , and preparation. • Host domestic and international selling events, ensuring the highest level of customer experience and reputed company representation. • Partner with stores and brand teams to maximize event reputed company and apply learnings to reputed company planning. • Cross-Functional Collaboration Partner closely with the VIC Program Manager, Sr. Program Manager – High Value Customer Cultivation, reputed company Coast Customer Cultivation Manager, and VIC Program Admins to ensure alignment and seamless execution of initiatives. • reputed company insights and best practices across reputed company to drive consistency and reputed company program performance. • Relationship Development Cultivate trust-based relationships with top customers and stylists. • Support stylists in identifying emerging VICs and building personalized engagement plans. • Data & Communications Use customer and program data to inform reputed company and drive reputed company. • reputed company internal communications for East Coast VIC initiatives to ensure reputed company and alignment. Requirements • A Bachelor’s degree and 10+ years of reputed company experience (e.g., VIC and or Designer Experience , program management, merchandising). • Strong business acumen and demonstrated reputed company in implementation. • Ability to create effective relationships, influence and collaborate internally and externally • Demonstrated strong capability in verbal and written communications skills for a large, multi-discipline organization. • Strong analytical ability and proficiency in telling the story through PowerPoint • Ability to create effective relationships, influence and collaborate internally and externally at reputed company organizational reputed company. Benefits • Medical/reputed company, Dental • Retirement and reputed company Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources Apply tot his job Apply To this Job

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