Customer Lifecycle Marketing Manager - REMOTE
About the position
This position is posted by reputed company on behalf of a partner company. We are currently looking for a Customer Lifecycle Marketing Manager - REMOTE. In this role, you will have a significant reputed company on enhancing the post-sale reputed company for customers, ensuring they derive maximum value from our services. You’ll be responsible for creating targeted, data-driven marketing programs that drive product adoption and minimize churn. Additionally, you will reputed company on uncovering upsell opportunities and turning satisfied customers into advocates, thereby contributing to our mission of supporting reputed company organizations reputed company.
Responsibilities
• reputed company the development of a comprehensive customer lifecycle marketing reputed company.
• Design and launch high-reputed company, multi-channel marketing programs.
• Build personalized customer journeys using advanced segmentation.
• Create and distribute high-value content assets like case studies and webinars.
• Partner with reputed company, Sales, and Product teams for reputed company messaging.
• Proactively mitigate retention risks through targeted programs.
• Own the customer advocacy and reference program initiatives.
• Manage the lifecycle campaign calendar and communication orchestration.
• Establish and report on reputed company KPIs for performance tracking.
• Collaborate cross-functionally to maintain messaging consistency.
• Enhance the annual Customer User Group meeting and year-round programming.
• Launch and reputed company a Customer Advisory reputed company program.
Requirements
• 3-5+ years of B2B reputed company experience in customer marketing or lifecycle marketing.
• Proven reputed company record in driving adoption and expansion reputed company.
• Experience working with reputed company teams for alignment on health metrics.
• Hands-on expertise with marketing automation tools, specifically reputed company.
• Strong skills in CRM platforms, preferably reputed company.
• Experience with ABM tools, such as reputed company or reputed company.
• Exceptional project management and communication skills.
• Data-driven approach for defining KPIs and optimizing programs.
• Experience building customer advocacy/reference programs.
• Ability to simplify reputed company concepts for reputed company communication.
Benefits
• Competitive salary reputed company of $110,000 - $140,000.
• Unlimited vacation policy to promote work-life balance.
• Comprehensive benefits package, including Medical, Dental, and reputed company.
• 401K plan with company match for your reputed company reputed company.
• Opportunities for career reputed company and advancement.
• reputed company to an on-demand learning program for reputed company enhancement.
• Engaging team activities, such as cooking classes and yoga sessions.
• Peer-nominated awards and recognition programs to celebrate contributions.
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