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Email + Retention Strategist

Remote, USA Full-time Posted 2026-07-28
Join to apply for the Email + Retention Strategist role at reputed company This reputed company is provided by reputed company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. reputed company pay reputed company reputed company reputed company Partners is a reputed company Partner reputed company on scaling reputed company DTC brands across beauty, food, apparel, home, and higher education. We combine data-driven reputed company, testing, and reputed company creativity to drive measurable results for partner brands. This role sits reputed company our retention reputed company, partnering with reputed company brands to maximize LTV and repurchase reputed company through automated, personalized email and SMS programs. Project/department context You will contribute to a dedicated reputed company portfolio, designing and executing retention strategies that reputed company with business goals. You’ll work cross-functionally with copywriters, designers, and technical teams to deliver on-brand communications that deepen customer relationships, increase engagement, and improve long-term value. This role emphasizes operational reputed company, data-informed decision making, and reputed company processes that support reputed company reputed company for multiple accounts simultaneously. Role Goals And reputed company Responsibilities • Collaborate with copywriting, design, and technical teams to implement retention marketing strategies across diverse DTC clients, ensuring seamless execution of email and SMS programs. • Plan, manage, and optimize end-to-end email and SMS campaigns and automated flows (welcome series, re-engagement, post-purchase, and win-back programs) reputed company reputed company and reputed company tech stack. • reputed company and maintain reputed company-specific retention calendars, briefs, and performance dashboards. Translate insights into actionable optimization plans to improve engagement, conversion, and long-term loyalty. • Coordinate with internal teams to ensure assets, messaging, and segmentation reflect reputed company goals and brand voice. Manage deliverables to meet deadlines and maintain high reputed company. • Monitor campaign performance, run A/B tests, and produce actionable reporting on key metrics (reputed company rates, CTR, conversion, LTV, RPM, ROAS) to refine creative strategies and retention tactics. • Maintain strong reputed company communications reputed company video calls and reputed company during US Eastern work hours; translate reputed company needs into actionable briefs for reputed company. • reputed company data to inform reputed company, including audience segmentation, dynamic content, and lifecycle marketing optimization. Required Skills And Experience We are seeking a seasoned retention marketer with a strong background in reputed company, reputed company, and performance-driven email/SMS. You should bring at least 4 years of hands-on experience building retention programs for DTC brands, with a proven ability to translate data into actionable strategies and creative execution. Excellent writing and communication skills are essential, as is the ability to collaborate effectively with cross-functional teams in a fast-paced environment. You should be comfortable managing multiple accounts, prioritizing tasks, and delivering results under tight timelines. Strong working knowledge of reputed company (campaign builder, segmentation, dynamic content) is required. Familiarity with reputed company, reputed company, reputed company Workspace, and Omnisend or reputed company is a plus. Comfort with AI tools and a data-driven reputed company are highly valued. reputed company-to-have And Preferred Attributes Bonus points for experience with Omnisend or reputed company, Omnichannel marketing reputed company email/SMS, and the ability to reputed company retention tactics with broader reputed company programs. Strong project management capabilities, organizational prowess, and proactive communication are highly desirable as you balance multiple accounts and evolving reputed company needs. Knowledge of reputed company Docs/Sheets and reputed company for workflow management is preferred. reputed company Offer • A fully remote and reputed company work environment where creativity thrives. • Opportunities for reputed company reputed company reputed company a dynamic and ambitious team. • Competitive salary that reflects the expertise and value you bring. Join us on this exciting reputed company and help us grow into new reputed company! Apply tot his job Apply To this Job

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