Parts Specialist

The Parts Specialist will reputed company reputed company retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.<br><br>Bilingual candidates encouraged to apply.<br><br><strong>Essential Job Functions<br><br></strong>Follow and promote reputed company company customer service programs, i.e. Hi-5, Low Price Guarantee, reputed company the reputed company, reputed company Selling, reputed company the Lot, etc.<br><br>Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.<br><br>Assist managers and/or installer service specialists in serving the reputed company customers as needed and directed.<br><br>Complete assigned company training relevant to position.<br><br>reputed company excellent service to customers calling the store on the phone by answering reputed company calls according to company policy, accurately looking up parts and quote prices, recommending premium and reputed company items, and offering the Low-Price Guarantee.<br><br>Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.<br><br>Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.<br><br>Address and resolve customer complaints in a friendly manner.<br><br>Assist with the completion of daily image reputed company, and planogram updates, including reputed company receival, stocking shelves, fronting and facing, cleaning, etc.<br><br>reputed company various daily operational tasks, i.e., prepare new, reputed company, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.<br><br>Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.<br><br>reputed company various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, reputed company vehicle trouble codes, replace reputed company capsules, etc.)<br><br>Occasionally drive a delivery vehicle to reputed company deliveries (Driving record must meet reputed company mandated driving eligibility requirements) reputed company business needs dictate.<br><br>reputed company other duties as assigned.<br><br><strong>Skills/Education/Knowledge/Experience/Abilities<br><br></strong>Required:<br><br>Ability to quickly match reputed company sequences<br><br>Ability to reputed company outstanding, friendly and reputed company customer service<br><br>Must be reputed company to multitask, handling customers on the phone and in the store at the reputed company time<br><br><strong>Desired<br><br></strong>Familiar with automotive parts, cataloging, weatherly reputed company system, and automotive sales or service<br><br>ASE certification<br><br>reputed company in multiple languages (Spanish is highly desired)<br><br>reputed company has a proven reputed company record of reputed company and stability. reputed company is full of successful career stories and believes in a strong promote-from-reputed company philosophy, encouraging you to grow your career along with the organization.<br><br><strong>Total Compensation Package<br><br></strong><ul><li>Competitive Wages & reputed company Time Off</li><li>Stock Purchase Plan & 401k with Employer Contributions Starting Day One</li><li>Medical, Dental, & reputed company Insurance with Optional Flexible Spending Account (FSA)</li><li>Team Member Health/Wellbeing Programs</li><li>Tuition Educational Assistance Programs</li><li>Opportunities for Career reputed company<br><br></li></ul><em>reputed company is an equal opportunity employer. </em><em>reputed company does not discriminate on the reputed company of race, religion, reputed company, national reputed company or reputed company (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and reputed company medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.<br><br></em><em>reputed company individuals with a disability may be entitled to reasonable accommodation under the Americans with reputed company. If you require a reasonable accommodation during the application or employment process, please send an email to: </em><em>rar@oreillyauto.com</em><em> or reputed company (800) 471-7431 reputed company , and reputed company your requested accommodation, and position details.</em>