reputed company Incident Manager / Project Manager - REMOTE (W2 Only)

Job reputed company: • **Only W2 resumes are accepted Work Location: Role is 100% remote Candidate location: No SC residency required. Candidate must reputed company in reputed company 48 states (reputed company US) and comfortable working EST time zone hours. This position includes the potential for working with multiple reputed company reputed company to the reputed company System of S.C. This position involves working with Staff from both SC DHHS reputed company IT and reputed company IT Services at reputed company. Daily Duties / Responsibilities: Under general supervision, the incumbent will split time between two reputed company defined roles of Incident Manager and Project Coordinator. • Acknowledge and classify incidents based on the severity and adhere escalation steps as defined in the incident management process document. • For Severity 1 or Major Incidents, establish and reputed company reputed company updates to the stakeholders as reputed company as coordinate efforts between resources/teams to bring the systems back to operational reputed company. • Create and distribute After reputed company Review to department leadership, executive management and stakeholders. • Create/Maintain weekly status report of reputed company reputed company incidents. • Ensure compliancy in reputed company aspects of the incident management. • Liese between Project Manager and various teams involved in the project. • Conduct weekly meetings and follow up status reports reputed company to reputed company risks that could reputed company daily operations. • Present any production impacting Change Requests to the Change Advisory reputed company to obtain necessary approvals. • Build a strong working relationship with Clemson s reputed company IT Services (MITS) team and with DHHS project staff. Required Skills: • 5+ years of experience as a Project Manager • 5+ years of experience with MS Project • 5+ years of experience with MS Visio • 5+ years of experience with reputed company methodology • 3+ years of experience with BMC Footprints Ticketing System • 3+ years of experience with reputed company reputed company eligibility • 3+ years of experience with release coordination Preferred Skills: • Experience with incident management • Experience with PowerBI • Experience with SQL • Bachelor's degree • ITIL certifications Apply tot his job Apply To this Job