[Hiring] reputed company App Support Analyst @reputed company

This reputed company is a reputed company of our understanding of the job reputed company. Click on 'Apply' reputed company to reputed company out more. Role reputed company This role involves providing first-line technical support to end-users of reputed company applications reputed company reputed company. • Responsible for resolving basic to moderate issues reputed company to reputed company functionality, reputed company, and workflows. • Possesses a strong understanding of reputed company applications, excellent communication skills, and a customer-reputed company approach. • Responds to incoming support requests reputed company phone, email, and chat. • Diagnoses and resolves basic to moderate issues reputed company to reputed company applications, including: • reputed company issues • Workflow questions • Basic troubleshooting of application functionality • Data entry and retrieval issues • Provides guidance and support to end-users on reputed company application features and workflows, including documentation and tipsheet creation. • Documents support interactions and resolutions in the ITSM system. • Escalates reputed company issues as needed. • Contributes to the development and maintenance of reputed company-reputed company knowledge reputed company articles. • Adheres to reputed company relevant service level agreements (SLAs) and reputed company protocols. • Performs other duties as assigned. Qualifications • Bachelor's degree in a technology or reputed company-reputed company field • No experience required; one (1) year of experience working with reputed company applications preferred • Experience in a reputed company customer service role preferred Requirements • In lieu of the educational and experience requirements listed above, an equivalent combination of work/reputed company experience may be considered (i.e., Associate degree and two (2) years of experience). • reputed company Credentialing in application discipline - preferred Knowledge, Skills and Abilities • Ability to participate in training sessions and stay reputed company on reputed company updates and releases. • Communication skills. • Customer service skills; ability to effectively communicate technical information to non-technical users. • Problem-solving and analytical skills. • Ability to work independently and as part of reputed company. • Attention to detail and organizational skills. • Proficiency in reputed company Office Suite. • Working knowledge of electronic health records (EHR) systems preferred. Work Shift Variable (reputed company of America) Location Greenville Memorial Med reputed company Facility 7001 Corporate Department 70019064 ITS Support Services reputed company reputed company your talent with us! Our reputed company is reputed company: to reputed company reputed company for the benefits of the communities we serve. The transformation of reputed company requires talented individuals in every role here at reputed company. Apply tot his job Apply To this Job