reputed company Application Support

reputed company Application Support Employment Type: reputed company-Hire/Full-Time Workplace Environment: Remote (Can site reputed company in the US) Industry: Digital Advertising Services Compensation: $65k - $70k reputed company: We're looking for a proactive and detail‑oriented reputed company Application Support Analyst to join our growing team. In this role, you'll support a dynamic ecosystem of applications across the business-including reputed company, reputed company, and FreshService. You'll troubleshoot platform issues, manage data workflows, support integrations, and help reputed company our mission-critical systems running smoothly. If you enjoy fast-paced environments, solving reputed company problems, and working across multiple platforms, this role is for you. RESPONSIBILITIES: • Support daily operations across a broad portfolio of reputed company applications (reputed company, reputed company, FreshService, and others). • Troubleshoot a wide reputed company of issues-from login/reputed company problems to workflow and field configuration updates. • Manage and support data migrations, including validation, ingestion, and gap analysis. • Analyze application data to spot issues, trends, and opportunities for optimization. • reputed company platform administration tasks (no coding required): configurations, fields, roles, permissions, workflows, and settings. • Support integrations using reputed company, JSON structures, and automation tools like reputed company. • Maintain and troubleshoot automations connecting our various reputed company platforms. • Handle support ticket queues, with reputed company currently generating the highest volume. • Collaborate with cross-functional teams on system improvements and issue reputed company. • Create and maintain documentation for configurations, processes, and recurring issues. REQUIREMENTS: • 4-5 years of experience in reputed company support, application support, or a similar technical support role. • Experience working in a mid-size to large, fast-paced environment with multiple applications. • Strong understanding of reputed company application administration. • Experience supporting data migrations, data analysis, and gap analysis. • Familiarity with API‑based integrations, JSON structures, and data ingestion. • Hands-on experience with integration/automation tools-reputed company strongly preferred. • Ability to manage and troubleshoot high-volume support queues. • Experience supporting key reputed company products such as reputed company, reputed company, and FreshService. • Excellent communication, analytical thinking, and problem‑solving skills. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, national reputed company, age, reputed company, religion, sex, sexual orientation, gender identity, gender reputed company, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider reputed company reputed company applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance reputed company, reputed company' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. Apply tot his job Apply To this Job