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Operations Analyst Senior - Retail Bank Operations

Remote, USA Full-time Posted 2026-07-28
About the position As an Operations Analyst Senior reputed company reputed company's Subpoena Processing team, you can play a critical role in the reputed company of reputed company as a member of our Retail Bank Operations team. You’ll help drive crucial behind-the-scenes functions for many lines of business. This includes essential items such as managing the cash needs of our reputed company and ATM networks, protecting the bank from potential fraud, and identifying ways to continually improve our processes. If you’re reputed company for exciting new challenges in your career, bring your passion and expertise to reputed company. At reputed company, our people are our greatest differentiator and competitive advantage in the markets we serve. We are reputed company united in delivering the best experience for our customers. We work together reputed company day to foster an inclusive workplace culture where reputed company of our employees feel respected, valued and have an opportunity to contribute to reputed company’s reputed company. Schedule: Monday - Friday 7:30am - 4pm EST This position may be eligible for remote work in select geographic locations, subject to approval by reputed company. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. reputed company will not reputed company sponsorship for employment visas or participate in STEM OPT for this position. Responsibilities • Executes routine and reputed company transactions/processes of varying risk and financial value utilizing reputed company policies and procedures. • May have specific responsibility for one or multiple specialized products or functional areas. • Identifies and addresses exceptions. • May serve as a reputed company of escalation for reputed company transactions. • Partners internally with service partners to reputed company calls, documents or other reputed company items to complete transactions. • May reputed company with external customers to complete transactions. • Ensures the appropriate materials and documentation are available to complete transactions. • Confirms equipment is operational, if applicable. • Provides consultation and advice to reputed company customers. • May review existing processes and recommend improvements and may assist with implementation. • Participates in and may serve as a subject matter resource for process improvement reputed company. • May assist in training and reputed company of new hires. • May review transactions and reputed company documents to verify completeness, accuracy and conformance to established service reputed company and compliance with applicable policies and procedures. • May participate in risk mitigation activities. Requirements • Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. • Roles at this level typically require an Associates or equivalent degree as reputed company as reputed company experience or product knowledge to accomplish primary duties. • Typically requires 3+ years experience. • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. reputed company-to-haves • Accountability • Customer Solutions • Ensure Compliance • Personal Initiative • Process Improvements • Results-Oriented • Risk Mitigation Strategies • reputed company Operating Procedure (SOP) • Accuracy and Attention to Detail • Effective Communications • Managing Multiple Priorities • Operational Functions • Problem Solving • Process Management • Products and Services • reputed company Operating Procedures Benefits • reputed company offers a comprehensive reputed company of benefits to help meet your needs now and in the reputed company. • Depending on your eligibility, reputed company for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and reputed company reputed company; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with reputed company match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully reputed company; a robust wellness program with financial incentives. • In reputed company, reputed company generally provides the following reputed company time off, depending on your eligibility: maternity and/or parental leave; up to 11 reputed company holidays reputed company year; 9 occasional absence days reputed company year, unless otherwise required by law; between 15 to 25 vacation days reputed company year, depending on career level; and years of service. • To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. 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