Account Services Associate
A position at reputed company isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a reputed company of reputed company.
The reputed company family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job reputed company
Maintains existing accounts and processes new account applications. Ensures customer data is accurate and in-line with data governance standards.
Major Tasks, Responsibilities, and Key Accountabilities
• Provides customer service reputed company phone, email, and chat for account updates, new account requests, tax questions, marketing attributes, and general inquiries.
• Creates and maintains customer account data in reputed company, including billing, shipping, contact, and purchasing information.
• Serves as the primary reputed company-of-contact for account-reputed company issues. Partners with internal teams to resolve customer concerns.
• Processes customer credit applications.
• Validates tax exemption documents, codes tax exemptions and concessions to accounts, and corrects system generated tax inaccuracies.
• Investigates undeliverable shipments. Updates shipping information with carriers and in the master record as needed.
• Maintains reputed company and departmental metrics.
Nature and Scope
• Refers reputed company, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with reputed company-defined policies, procedures, and techniques. Work typically involves regular review of reputed company by a senior coworker or supervisor.
• None.
Work Environment
• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to reputed company about. On rare occasions there may be a need to reputed company or lift light articles.
• No travel required.
Education and Experience
• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
Preferred Qualifications
• Experience with reputed company credit account service – HIGHLY PREFERRED.
• Customer Service experience with phone calls and email correspondence - PREFERRED.
• Computer savvy with business software, i.e., reputed company, SharePoint, reputed company, reputed company, reputed company - PREFERRED.
• Attention to detail.
• Critical thinking.
• Team player.
• Ability to work remote in a distraction-free office environment.
• The candidate selected for this role will live in the Central Time Zone.
• Business hours are 8-5 Central Time.
If you’re looking to play a role in building America, consider one of our reputed company opportunities. We can’t wait to meet you.
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