Legal Intake Specialist, Bilingual – English/Spanish
Job Description:
• Answer inbound calls with empathy and professionalism.
• Qualify cases and confirm eligibility using defined criteria.
• Guide clients through the sign-up process and secure retainers.
• Hand off cases to attorneys and lead paralegals with complete and accurate information.
• With your teammates, maintain responsiveness as a key builder of trust with every partner.
Requirements:
• Have 5+ years in client-facing intake or sales roles, ideally in legal services.
• Are an excellent communicator who can build trust quickly.
• Stay calm and focused under pressure.
• Are comfortable working flexible schedules, including evenings and weekends.
Benefits:
• 100% coverage for health, dental, and vision.
• 401(k) retirement plan.
• Flexible PTO (we trust you to take the time you need).
• (For those in NYC) In-office snacks, drinks, and daily team lunch and dinners.
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