Events Office Administrator
Company Description : IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.
Description
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Fully Remote.
Experience in timely data entry to support event preparation for executives and teams during large-scale events. Healthcare/Hospital exp not a requirement.
Shift is between 9 a.m. - 5 p.m. EST. A maximum of 4 days a week for 6-8 hours a day given workflow within a given week.
Job Summary:
Perform advanced administrative tasks including triage calls, coordination and scheduling.
Job Responsibilities:
• Assist with complex patient services including scheduling appointments, check outs, sending documentation and contacting appropriate stakeholders.
• Respond to complex inquiries and assist stakeholders according to procedures.
• Manage records including charts, files, and correspondence according to procedures.
• Assist with the maintenance of systems, procedures, and methods for record keeping and reporting.
• Schedule and provide administrative support for meetings, interviews, committees, conferences and calendars.
• Prepare presentations, letters, reports, memoranda, and related materials.
• Oversee office supplies for the department.
• Assist with new hire process and employee support including timekeeping.
• Other duties and administrative support projects as required.
• PROVIDE ADMINISTRATIVE SUPPORT:
• Provide general assistance, including answering internal and external phone calls, routing and screening callers, taking messages and providing routine information to callers promptly and courteously, and arranging appointments.
• Communicate with donors via phone (as required).
• Assist with staffing reception desk and answering front desk phone.
• Schedule and coordinate meetings for projects by reserving facilities, submitting catering requests, and coordinating travel/lodging arrangements.
• Draft correspondence and perform mail mergers.
• Order supplies, fax documents, file and shred documents.
• Complete and submit travel forms, check requests, and invoices.
• Submit expense reports
• Maintain calendars and/or schedules of events.
• MAINTAIN AND UPDATE DATA:
• Utilize Raiser s Edge (RE) and/or Salesforce: Code gifts, communicate address and biographical updates, enter notes, create mail merges, labels and envelopes; create exports for spreadsheets; run donor/event reports and retrieve information in response to supervisor and team requests.
• Assist office staff with technical issues (Word, Excel, Outlook, etc.) as required.
• Participate in RE cross-training in order to effectively work in a team environment.
• OTHER:
• Support local and regional events when needed by staffing registration tables, creating and distributing name tags, and other duties as assigned.
• Position may require willingness to work a flexible schedule, weekends or occasional evenings.
Skills
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Required Skills & Experience:
• Communicate well both verbally and in writing.
• Use technology effectively and appropriately in communicating in accordance with office standards.
• Give and accept feedback in a constructive manner.
• Strive to communicate and create a customer-oriented culture.
• Demonstrate willingness to help and assist others.
• Work as part of a team and create in others a commitment to shared success for the team.
• Maintain donor confidentiality and exhibit discretion with confidential information.
• Accept accountability for own actions and promote accountability of others.
• A sincere appreciation for people and how they are each uniquely motivated.
• Poised and engaging, empathetic communications style based on natural warmth and enthusiasm.
• Fast-paced and results oriented with the ability to work in a timely manner with multiple deadlines and competing requirements.
• Strong written, presentation, verbal, organizational, and interpersonal skills.
• Demonstrated ability to relate well to individuals from diverse backgrounds.
Preferred Skills & Experience:
• N/A
Required
DATA ENTRY
Additional
Education
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Required Education:
• High School Diploma.
OR
• GED.
Preferred Education:
• Associate's Degree.
Required Certifications & Licensure:
• N/A
Preferred Certifications & Licensure:
• N/A
Level 2A
EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
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