Account Manager

## Company Overview Netflix is a leading global streaming entertainment service that offers TV series, films and games to hundreds of millions of paid members in more than 190 countries. The company’s mission is to entertain the world by continuously innovating its products and expanding choices for consumers and advertisers through initiatives like its ad-supported model. ## Role Summary The Account Manager will join the Netflix Ads team to lead pre-to-post sale campaign execution and serve as a strategic partner to Netflix Sales. This role ensures flawless campaign delivery, client satisfaction, and cross-functional coordination across sales, ad operations, creative production and finance. ## Key Responsibilities - Partner with assigned Sales Partners to understand client goals and deliver excellent client service - Host regular pipeline and pacing meetings to align on upcoming launches and monitor active campaign performance - Build media plans and contribute to RFP responses (campaign packaging, pricing, targeting) - Run campaign kick-offs and coordinate collection of launch assets from clients - Collaborate with cross-functional teams on production of custom creative assets - Work closely with Ad Operations for order implementation, technical troubleshooting and escalation management - Monitor campaign delivery and performance, recommend and execute optimization tactics - Produce post-campaign wrap reports and provide performance analysis to clients - Support monthly billing and invoicing processes with clients and finance teams - Maintain deep knowledge of ad products, sponsorships, targeting capabilities and ad policies to advise clients and sales ## Required Qualifications - Minimum 3+ years of experience in Account Management and/or Sales Planning in digital media, with a focus on video advertising - Experience with sales operations systems (CRM, OMS) and ad servers - Knowledge of digital media sales and marketplaces, including Direct IO, Programmatic Guaranteed and PMP - Strong verbal and written communication skills for client and cross-functional stakeholder engagement - Analytical and strategic thinking with the ability to translate data into actionable insights and clear reporting - Proven project management skills and ability to multitask and manage competing requests - Familiarity with advertising research and verification vendors (e.g., Nielsen, Com. Score, Moat, IAS, Double. Verify, Kantar) ## Preferred Qualifications - Prior experience working with OTT/streaming or premium video ad products - Hands-on experience with campaign optimization and technical troubleshooting in ad operations - Experience contributing to RFPs and media plan pricing strategies ## Compensation & Benefits - Salary range: CAD 70,000 to CAD 420,000 (role compensation consists primarily of annual salary; employees can choose allocation between salary and stock options) - Benefits include Supplemental Health and Dental Plans, Mental Health support, RRSP retirement plan with employer match, Stock Option Program, Disability programs, Family-forming benefits, and Life & Serious Injury benefits - Paid leave programs: full-time hourly employees accrue 35 days annually for vacation/holidays/sick time; full-time salaried employees have immediate flexible time off ## Company Culture & Values Netflix emphasizes inclusion, diversity and a unique culture focused on innovation and high performance. The company promotes a meaningful interview experience and provides accommodation for disability or other needs during hiring. Netflix values entertainment-first thinking and global storytelling, aiming to bring the best stories to members worldwide. ## Additional Information - Location: Canada — Remote (this role will be hired to work remotely from Montreal) - Employment type: Full-time - Work arrangement: Remote - Application notes: If you require accommodation during the hiring process, send a request to your recruiting partner. - Equal opportunity: Netflix is an equal-opportunity employer and does not discriminate based on protected characteristics; diversity and inclusion are actively pursued in hiring.