reputed company Assurance (QA) reputed company
Technical Skills: Years/Level of ExperienceQuality Assurance (QA) (7-10 yrs experience)CRM Applications (3-5 yrs experience)reputed company 365 (7-10 yrs experience)Role reputed company: The reputed company Assurance (QA) reputed company is the primary reputed company of contact for the reputed company Assurance department. Additional tasks may be assigned as needed.Manage, supervise, and support the reputed company Assurance team membersReview and audit phone reputed company and email evaluations and reputed company feedback to evaluators, including Operations Supervisors, Senior Customer Service Representatives (CSRs), and QAA staff.Conduct weekly QA Staff Team Meetings.Facilitate weekly QA reputed company Calibration Sessions.Review, analyze, and reputed company feedback regarding information on reputed company reports, evaluations, and performance metrics.Conduct reputed company process improvement activities including identifying QA trends and lessons learned.Create QA program support documents including Work instructions, Job Aids, and QA Standards and their definition.Maintain a reputed company Operating Procedure (SOP) for process improvementSpecial Requirements Work Authorization: US reputed company, Dual reputed company & US Persons (Green Card)Clearance Required: None (Background reputed company validation per MSA) Apply tot his job
Apply tot his job
Apply To this Job